10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Dodge Durango drivetrain problems

drivetrain problem

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2017 Dodge Durango Owner Comments

problem #20

May 052023

Durango

  • miles

A D V E R T I S E M E N T S

While I was merging onto the freeway with my daughter, I accelerated to a speed of 60 mph and it felt like my transmission dropped. My car was revving at 5k rpm-??s and would not allow me to go any faster than 45 mph. Luckily no accident occurred as I was able to safely get my child and myself off the freeway. I now have a service appointment scheduled with dodge to see why this happened. But after ready these other complaints, I now see this is a potential recall! Hopefully my warranty covers this repair-??

- Nuevo , CA, USA

problem #19

Mar 252023

Durango

  • miles
While driving, the transmission gave out. There was no prior indication of any issue - no warning light and no different noise. The car wouldn't change gears, which was an extremely dangerous situation in traffic. This transmission is "supposed" to be so good that there isn't a way to even check the transmission oil - there is no dipstick. Dodge claims that the oil doesn't need to be checked, it is that good. Howerver, after the failure and having it towed to the dealer, the report was that the transmission was was black! How is a consumer supposed to be able to check a basic, required fluid with no dipstick" There isn't a way to have any preventative check on the transmission, yet it just fails without warning" There are at least two design flaws that compromise safety - no way to check the transmission oil, and the transmission completely going out without so much as an engine light coming on first. I purchased the car new, and it only has 70,000 miles on it - a transmission should not have black fluid and go out with that little use.

- Lake Tapps, WA, USA

problem #18

Sep 242022

Durango

  • miles
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.

- Helendale , CA, USA

problem #17

Aug 252018

Durango

  • 80 miles

A D V E R T I S E M E N T S

The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.

- Brooklyn, NY, USA

problem #16

Jan 292021

Durango

  • 59,000 miles
Gear shift will shift from park to drive. Vehicle was parked while running and shifted to drive without anyone in the vehicle. Vehicle also shifted out of gear while stopped at a traffic signal. Would not shift out of park. Had to shutoff vehicle and restart it to get out of park.

- Bentonville, AR, USA

problem #15

Jan 082021

Durango

  • 30,385 miles
When I driving or just hit the gas it feel like my rear differential trying to jump out the car idk I'm pretty sure it has something to do with the halfshaft separation I definitely need to get this looked at because just got the car 3 days ago

- Cincinnati, OH, USA

problem #14

May 272020

Durango 6-cyl

  • 32,000 miles

A D V E R T I S E M E N T S

Leaving a friends house my '17 dd with 32K miles stalled out while I was in a turn lane on a busy street just at an intersection leading to the highway. The dash lit up with several likes and the only light I could catch was 'power steering issue car will cut off soon' the car was still in the 'run' position and turning to 'off' or 'acc' was not engaging. I could not move or push the vehicle as engage the neutral position was not happening. After calling the tow truck and sitting for about an hour (scared I'd get him by oncoming traffic) I looked in the manual and online to see how to manually engage the neutral position. After a few failed attempts I was able to engage it and move it safely from the street. Tow truck arrived an hour later and now no buttons worked. He had to use the manual key to unlock doors and the dash was lighting up with several warnings. Going too fast to see or describe. Appt is scheduled for 5/28 previously scheduled because two days prior to this event gas gauge indicated almost empty. Went to fill up and was only able to fill 7.7 gallons before gas pump indicated the car was full. After I stopped pumping the needle only read half a tank but would not let me continue to fuel as it indicated it was already full.

- Portsmouth, VA, USA

problem #13

Jan 302020

Durango

  • 38,000 miles
Vehicle has transmission gear issue or software problem when downshifting. Car is supposedly learning to driving habit but transmission shifting jerks especially when you are decreasing speed behind car in front and as it is fully stopped and engages into idle(1) it jerks harshly to point of almost hitting car in front. Even when putting car into automatic to paddle shifting mode it jerks just to engage the gear. Eco mode is sporadic, sport mode is less, and manual paddle shifting is least noticeable since it is controlled by user. Similar issues have been reported by multiple Dodge users regarding transmission jolting even for 2015 to 2019 models, maybe even further back. Vehicle is going to shop today on 2/10/20.

- Rockledge, FL, USA

problem #12

Oct 012017

Durango

  • 20,500 miles
The contact owns a 2017 Dodge Durango. While driving 65 mph, the vehicle stalled, the engine seized, and the steering wheel was difficult to turn. There were no warning indicators illuminated. The contact was able to restart the vehicle. The vehicle was taken to hunter Dodge Chrysler Jeep Ram Fiat (located at 1130 auto mall dr, lancaster, ca 93534, (661) 948-8411), but the failure could not be duplicated. The contact stated that the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 20,500. The VIN was not available.

- Ridgecrest, CA, USA

problem #11

Apr 012019

Durango

  • 17,000 miles
The contact owns a 2017 Dodge Durango. The contact stated that the transmission gears constantly seized without warning. In addition, when the accelerator pedal was depressed there was a delay with the transmission gears changing over and the vehicle accelerating, creating the risk of a potential crash. Stevens creek Chrysler Jeep Dodge Ram (4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted, but could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer had not issued a power train recall campaign. The manufacturer was notified of the failures. The approximate failure mileage was 17,000.

- Santa Clara, CA, USA

problem #10

Apr 122019

Durango

  • 5,000 miles

A D V E R T I S E M E N T S

This is a ongoing safety issue where I have almost been hit in a intersection from not being able to put the SUV in reverse. I have been able to duplicate the issue on multiple 2017 Durangos to fca they say it is normal for the car to not go in revers from drive, I am driving wrong. There is only one way to rotate the selector from drive to revers. I see now multiple issues with this from other drivers. Case numbers as follows 11081258 11041523 11185594 this seams to be a programming issue that is allowing our SUV's to have this unsafe condition. If this happens in a parking lot it may not be a big deal, however when you need to get out of the way to prevent a safety indecent it is a big deal. This issue has and consistently happens still to this day.

- Tomball, TX, USA

problem #9

Mar 082019

Durango

  • 13,500 miles
Car stopped at idle for a few minutes - check engine light came on, tried to shift into reverse - light on shift indicator and dash blinked, no reverse. Tried drive - light on shifter and dash blinked, no drive. Luckily I was in a parking lot, but if this had happened on an interstate? tried turning the car off several times for up to 30 minutes - impossible to move the vehicle! scary! hard failures need immediate correction. Towed to dealer - they said they will look at it next week. Woo hoo!

- Cumming, GA, USA

problem #8

Sep 252018

Durango

  • 56,000 miles
Driving vechile stop at light truck shuts off and wont start back up gear shift is blinking even when shifted back to start vehicle failed to start. After 3X finally started and I could get out the road so dangerous

- Prince Frederick, MD, USA

problem #7

Mar 232018

Durango

  • miles
Complaint involving shifting problems. When I get in my car and I put in drive the light starts flashing and my vehicle does not move. I have to put in park turn off the vehicle and turn it back on and do it all over again until it finally catches the gears and lets me drive off. I also have the same problem when I put the vehicle in reverse. The light that flashes is the one above the shifting nob.

- Bronx, NY, USA

problem #6

Nov 272017

Durango 6-cyl

  • 10,500 miles
I have reported my car not going in the gear selected and instead going into neutral or park. It has also driven forward when in park. There has also been issues with the auto park not always working if door is opened and the car is in gear. Now I am being told my car even though it came with this safety feature was not supposed to come with it, and Dodge is looking to remove this feature. Dodge has also referred to these safety issues as characteristics of my car. When their is a safety defect it cant be a characteristic that can be overlooked. My car now has been in the shop for 37 days now and unable to be repaired. See also ODI 11041523.

- Tomball, TX, USA

problem #5

Oct 292017

Durango 6-cyl

  • 10,000 miles
When the car is put into park and you exit it will sometimes still drive forward. When switching into reverse or park the car sometimes locks up and wont more. The rpms go up but its still as if its in park. I had to put my car into reverse to try to avoid an accident and the transmission would not engage into reverse. My wife was removing groceries and the car started to move forward. She had to get into the car and press the break. These conditions have happened when the car was at a stop or parked. I have started to record when it happens if it is safe to do so. This has happened on different occasions. It also has happened since I purchased the car..updated 12/13/17 see also ODI 11048876. Updated 9/13/18

- Tomball, TX, USA

problem #4

Jul 112017

Durango

  • 2,700 miles
The contact owns a 2017 Dodge Durango. While driving 55 mph, the vehicle began to lose power and the transmission indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The failure occurred twice. After the second failure, the vehicle was unable to restart. The local dealer was not contacted. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 2,700.

- Seattle, WA, USA

problem #3

May 192017

Durango

  • 5,500 miles
I started to back out of my daughters garage and felt the tire hit something. I didn't want to back over it so I pulled forward, put the vehicle in park, opened the door and started to get out. I got one foot on the ground and the vehicle took off in reverse. I was thrown back into the seat. The door being partially open hit a box which flung the door completely open. The door clipped the garage door jam and pushed the door into the front fender damaging it and the door. I'm not sure if the vehicle accelerated but my wife who was standing outside said she wondered why I was backing out so fast. I got the vehicle stopped just outside the door and shut it off. It all seemed to happen pretty fast.

- Los Banos, CA, USA

problem #2

Dec 272016

Durango 8-cyl

  • 300 miles
After two days of use and three hundred total miles on my vehicle I discovered an oil leak. Vehicle was taken to the dealership where the technicians informed me that the leak from the rear main seal on the transmission. The vehicle was repaired, the next morning I notice oil leaking from the same area. I take the vehicle to the dealership for a second time and after a couple of days I was informed that the vehicle had a defective oil pan that needed to be replaced. A week goes by and the dealership informs me the vehicle is ready for pickup. The next day I contact the dealership to arrange to pick up the vehicle and was told the leak is still present which resulted in a star case which the manufacturers engineers are assisting the local technicians in resolving the issue. Approximately ten days later I was told that the transmission pump was defective and needed to be replaced. The vehicle is currently in the shop with no resolution by the manufacturer. After reviewing complaints filed on website vehicle forums I discovered many vehicles are experiencing the same issues as the one I own. With my experience to date I feel the manufacturer is not disclosing the severity and extent of the problem inherent with the vehicle to its customers creating a serious risk of injury to the operators/occupants of the vehicles involved. It is my recommendation that an investigation should be initiated into this matter.

- Staten Island, NY, USA

problem #1

Dec 022016

Durango 6-cyl

  • 500 miles
No accident happened yet but I believe one will. This car is equipped with a rotary transmission selector for drive by wire transmission and has an auto engine stop start feature. This start stop feature can be disabled after the vehicle is started, but cannot be set by default to disable this feature. I understand the fuel saving issue, however but many of us have been driving for many years and we do a lot of things unconsciously because these activities are so common to us. When this feature is activated and you come into your drive way, your garage or a parking space and fully come to a stop, the engine turns off and all goes quiet. Subconsciously because of a lifetime of driving experience, you think the car is off, your travel is over and you are ready to exit the vehicle. You start to open the door and release the brake pedal and the vehicle immediately restarts and moves forward. If a child or someone else or a building wall is it front of the vehicle, a serious accident could happen. Please rethink this. It is not an intuitive process when we have years or decades of a different driving experience. We think the car is off, safe to exit. We need a way to default disable this feature rather than default enable. I know there is an investigation regarding death or injury with regard to the transmission on these vehicles, specifically a claim that vehicle could move with selector put in the park position. I wonder how many accidents were result of drivers thinking the vehicle was off and then it moved. It may be embarrassing and not be admitted to.

- Chandler, AZ, USA

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