This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Dodge Grand Caravan. While operating the vehicle, a knocking noise was heard coming from the engine and the vehicle hesitated when accelerating. The vehicle was examined by an independent mechanic who diagnosed that the failure was due to low oil pressure caused by faulty engine connecting rods. The vehicle was not repaired. Swantys Dodge (2494 South hwy 95, bullhead city, AZ) and the manufacturer were notified of the failure and did not assist. The failure mileage was 261,000.
The contact owns a 1998 Dodge Grand Caravan. The contact stated that while driving approximately 55 mph, the steering wheel became difficult to maneuver as the battery warning light illuminated. The vehicle was towed to an independent mechanic for diagnosis. The mechanic stated that the serpentine belt had become detached from the vehicle. A splash guard was installed to prevent the failure but the failure three times as the contact was driving in rainy weather. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 120,000.
The contact owns a 1998 Dodge Grand Caravan. The contact stated that the serpentine belt became detached numerous times when the vehicle was being driven in inclement weather, causing the vehicle to stall. The vehicle was towed to an independent mechanic. The serpentine belt was replaced five times however, the failure was not corrected. The manufacturer was not made aware of the failure. The failure mileage was 49,000 and the current mileage was 160,000.
The contact owns a 1998 Dodge Grand Caravan. The contact stated that while driving approximately 35 mph over a puddle of water, there was a complete loss of power steering. The vehicle was maneuvered to the side of the road where the contact discovered that the serpentine belt had become detached without warning. The vehicle was towed to an independent auto shop where the serpentine belt was replaced. The failure recurred four times and the serpentine belt was either re-attached or replaced with a new one. The manufacturer was not notified of the recurring problem. The failure mileage was unavailable.
When my van is in stop and go traffic the radiator fan fails to turn on to cool the engine to help it cool. Also it overheats at random in hot weather. My van uses a lot of coolant/antifreeze because of this. I have had the radiator replaced and pretty much everything else that is associated with the cooling system in an effort to fix this, but to no avail. Because of this I don't drive much as if it overheats I am stranded.
A D V E R T I S E M E N T S
- Bullhead, AZ, USA