This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while driving at 20 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the SRS warning light flashed and suddenly remained illuminated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2009 Dodge Grand Caravan. While the vehicle was parked, the fobik failed to open the doors automatically. The contact had to manually open the doors. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 50,000.
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 20 mph, the vehicle shut off and the warning lights on the instrument panel illuminated. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician stated that the ABS needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.
- Denham Springs, LA, USA
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The contact owns a 2009 Dodge Grand Caravan. While driving approximately 35 mph, the ignition key disengaged from the vehicle without warning. The vehicle was taken to a dealer but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 64,000.
The car for years just wont start. You turn the key and then nothing happens. It has been an ongoing issue for years and just happened again today on 3 separate trips. I have taken it to the dealership and nothing can be found. Also when backing out and turning the wheel, the car makes a grinding noise. Was told nothing can be done about that.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the key was able to turn over but, as the failure progressed, the vehicle would not start. The vehicle was taken to the dealer and they indicated that the part was on back order for several weeks due to NHTSA campaign number: 14V373000 (electrical system). The contact was unable to get the part within a reasonable timeframe to schedule the appointment and was placed on a waiting list with the dealer. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact was unable to determine when the vehicle would start due to the key being difficult and the fob failing to work. The failure mileage was not available.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/09/15 updated 12/10/15
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the vehicle hesitated to start and the key failed to remove from the ignition. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the dealer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000.
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 30 mph, the vehicle shut off without warning. The vehicle was taken to the dealer. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the repair part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 115,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/21/15 updated 11/29/2017
2009 Grand Caravan. Consumer writes in regards to wireless ignition node module detents recall notice issues. The consumer received the recall notice several months ago. The dealer informed the consumer, the parts were not available. Recall # 14V373000. The consumer has since received another notice. MA 09/25 updated 11/22/2017
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
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- Rochester, NY, USA