really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
82,677 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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2010 Dodge Grand Caravan Owner Comments

problem #3

Sep 012016

Grand Caravan

  • 116,830 miles


The third row is un-useable to any passenger that is not in a high back booster, rearfacing restraint or is in a forward facing restraint system. A normal adult will have 2 or so inches of a gap from the seat belt to their shoulder/ collarbone and feet will most likely dangle. A passenger with a no high back booster (mine is 7yr, 42 in, and 42lbs) will have anywhere from 3.5 inches from collarbone to seat belt, with seatbelt at an angle down to the buckle. The gap goes from 3.5 to being sideways on the body. It will not lay flesh with the body all the way down to the buckle. This can cause ejection from the car upon impact, strangulation is child tries playing with it or in accident. This can also cause sever head whiplash, neck whiplash, cutting of the stomach or other area fro a locked seatbelt that is not laying flat. Upon, any of severe injuries. I have contacted Dodge about this and was told to go to a dealership. The dealership will not help me and will tell me to buy a new vehicle putting this van on the market for the next buyer who may no be educated in vehicle safety. This vehicle was stationary when this defect was found.

- Yelm, WA, USA

problem #2

Apr 292014

Grand Caravan

  • 61,000 miles
My husband was driving our family home and some one lost control of their vehicle and our Caravan hit them head on. The whole front of van was affected and it was deemed a total loss. None of airbags deployed and the passenger rear bucket seat belt failed and my 5 year-old's carseat flew into the passenger seat and console. His neck and leg were injured and he was taken to local er by ambulance. I was the passenger and my neck has been severely injured. I feel if the airbags deployed my neck may not be as bad. I was horrified when I saw my sons carseat not in the seat. This van obviously has safety issues.

- Warsaw, IL, USA

problem #1

Mar 292013

Grand Caravan 6-cyl

  • 70,202 miles
On 3/29/2013 my daughter and her fiance were using my van, fiance was the driver. He hit a 200+lb rock that was partially in the road. This sent him off the road where he hit a partially buried rock wall from the 1600's, this sent them airborne scraping some trees along the way. They landed about 20 feet away, nose down into another section of rock wall, also buried. This launched them further up the embankment causing it to be lodged on a stump. There was over 8,000 in damage, the front bumper was all messed up. The airbags did not deploy. Only one seatbelt locked causing injury to my daughter when her face slammed off of the top glove box, not once, but twice. I have serious concerns about the safety of the vehicle. I have small grandchildren that ride in my van on a regular basis. I have voiced my concerns to my insurance claim rep, the adjuster, the body shop, my dealership and Dodge itself. All I'm looking for is a straight answer on why this happened. If the airbags shouldn't have deployed because of the type of accident, ok, tell me why, but that seatbelt failure, that's a major deal. I cannot accept it's a fluke, or could be, or I don't know. This is my family. I love my van but with no one willing to help me get answers I just don't want it.

- Taunton, MA, USA

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