This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the fuel pump failed to shut off after removing the key from the ignition. As a result, the battery was drained and needed to be replaced. The contact also stated that there was an abnormal noise coming from the rear driver side tire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Continued issues regarding vehicle performance including front tires, transmission, window switch, sliding pass. Doors. Financed a 2011 Dodge Grand Caravan on Jan 25 2013, VIN # [xxx]. upon delivery I had issues with car and returned to dealership the nex day. Issues included hard shifting, car veering off the road and some noises and no manuals or paperwork for warranty. Numerous repairs were made on car throughout past 6 months some of which made on car, some of which caused other issues to come up with repairs including failure to properly repair the car, brake issues, alignment and steering wheel, front tires, sliding door scraping, transmission issues and more. Numerous unsuccessful repairs and other problems not addressed or unwilling. Front tires/ rear never matched and were suppose to be replace per sales and never happen causing treads to show and still does, transmission jerks and hesitates, doors rip paint off side of car and scrape. Other issues include passenger door window switch and pickup. ** 2 Chrysler cases created against dealer to fix issues. Case # [xxx] case # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2011 Dodge Grand Caravan. Consumer writes in regards to defective vehicle tires. The consumer stated his wife noticed the left front tire was flat. The tow truck driver removed the tire, and replaced it with the spare. An inspection of the tire, revealed heavy deterioration inside and outside the rubber and a separation of the rubber exposing the inner metals. The dealer agreed to replace the faulty the tire. Also, the tires on the rear, were showing the same signs, as the front.
At 42,039 miles on a 2011 Dodge Grand Caravan my wife experienced a suspicious blowout on a 225/65X17 Michelin energy saver A/S tire with a 100T rating. The dot # is: M33T 00kx 1711. This is a 65,000 mile tire. No foreign objects were struck. The air pressure, tire rotations, and alignments were done in a timely fashion. I no longer felt safe on these tires and replaced all 4 with another brand. This was clearly a manufacturers defect.
- Leesburg , FL, USA
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- Dover, PA, USA