NHTSA — Seats: Front Assembly: Head Restraint Problems

2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
82,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Grand Caravan accessories - interior problems

accessories - interior problem

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2013 Dodge Grand Caravan Owner Comments

problem #1

Dec 122019

Grand Caravan 6-cyl

  • 82,000 miles

A D V E R T I S E M E N T S

The passenger seat headrest deployed, the passenger was adjusting the seat to move back and adjusting the angle of the seat. There was no car accident to activate this action. It was startling to hear this and see this. It is highly defective in it's activision mechanism. The dealer wants to charge to fix this in the $1000. I see no logical reason for the head rest and now I can see if it deployed on the driver's seat, causing an accident. Consumer stated head rest has not been repaired.

- Gardena, CA, USA

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