This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sliding door locks jammed and not working...stuck. Can't open the door manually either. This is dangerous because can't get kids out from the back especially during emergency situation. Dodge should recall all sliding door actuator or whatever is causing this stuck lock on sliding doors to open.
Side sliding door lock is stuck and the door can not be opened electronically or manually. Passengers can become trapped and unable to exit the vehicle. Luckily this happened in a non-emergency situation and the children were able to slowly climb out a different door.
The passenger sliding door makes an awful whining/grinding noise when unlocking and locking the door. It appears to also try and open at times when driving down the road. It seems very unsafe and also very obnoxious to listen to. I am afraid it may not open when needed or will open when it shouldn't.
The driver side rear sliding door will not open. It appears to be stuck in the locked position and any attempts to unlock it, either with the fob, all driver (door & overhead) lock/open buttons, or manually trying to move the lock, fail to release it. This occurred when the vehicle was stationary, in park, in our driveway, when I pushed the overhead "door open" button in order to get my children (2 weeks old and 3 years old) out of their car seats. Thankfully we were not involved in an incident requiring immediate evacuation at the time that this occurred. Still, I had to go in via the passenger side sliding door, uninstall my newborn infant's car seat, and leave her on the ground in order to access my toddler's seat and get him out. I'm horrified to think what a dangerous situation this could become in the case of an emergency, or if both doors were to fail. This has rendered the van unusable for my family, as getting everyone in and out quickly and safely is now impossible.
The automatic rear sliding doors quit working and are stuck closed. They can't be opened with the remote, manually from the inside or with the inside buttons on the B pillar post or by the driver from the overhead driver's console. Apparently this is a common and very dangerous safety issue for these vehicles. This should be covered by warranty from Dodge but apparently is not. This should be a factor recall dealership fix.
The contact owns a 2016 Dodge Caravan. The contact stated that the rear passenger's side door lock ceased in the lock position. The contact also stated that the driver's side rear door ceased in the unlock position. Fisher Chrysler Dodge Jeep Ram (349 E 32nd St, yuma, AZ 85365, (928) 344-2650) was contacted and informed of the failure. The contact was informed that the lock actuator needed to be replaced. The passenger's side door was repaired. The manufacturer was contacted and informed of the failure. The manufacturer was informed of the failures. The approximate failure mileage was 49,250.
Drivers side sliding door seized in the 'locked' position. Vehicle was parked in driveway and had been used normally earlier in the day and without issue. The door could not be opened manually from the inside or the outside or with any remote or interior button. Have been unable to resolve issue.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door was inoperable and no longer operated as needed. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact notified the manufacturer through facebook about the failure and was informed to take the vehicle to an authorized dealer. The vehicle was not repaired. The failure mileage was approximately 160,000.
I loaded all of my children in my van to go do a walmart pick up. All of the doors were working fine. We got home from doing our pick up, and the back driver side door would not open. All of the children had to get out of the other side, and climb over a baby car seat. We tried to get the door open from the inside, and the outside, we tried to disengage the locks, but it seems as though they are permanently stuck. If I get into a wreck, this is a safety hazard. Simultaneously, the door on the passenger side in the back will not lock at all. These are both hazards which should be recalled, and fixed immediately! I believe it has something to do with the electrical system, however I am no mechanic. I am not the only one who has had this problem, I have been researching the problem and there are many. I just want to drive a car that is safe for my children, and my van has less than 50K miles on it, I bought it brand new off of the lot. This should not be a problem I am experiencing.
Left rear door lock is inoperative. Door will not unlock with remote (power lock) or manually. About a month ago, the power lock started failing intermittently. As of 5/6/2020, the lock is frozen in the locked position. This appears to be a common issue with this vehicle from model years 2010 forward, linked to a failed door lock actuator. This is a safety hazard in that rear passengers will have great difficulty exiting the vehicle in case of an emergency.
My 2016 Dodge Grand Caravan has 44000 miles. My driver side sliding door is stuck in locked position. I can-not unlock it manually. In case of emergency my kids could be trapped. I called the dealership to inform them about the problem, they told me it's not covered by warrantee and it will cost more than $1000 to fix. This problem is happening to many of this minivan owners. I hope there is a recall in regards of this problem.
My 2016 Dodge Grand Caravan is having the same issue that hundreds of people is complaining about about two three days ago my back passenger electrical side door starting making a loud buzzing noise and from looking online it seems all of our 2016S are starting to have this same part fail. The part is the door lock actuator which of course is never covered by any warranty. This should be a recall from Dodge. This is a major safety issue because door it is not secure.
Driver side sliding door stuck in the locked position (lock actuator failure). Door can not be manually unlocked or opened. In an emergency situation, passengers could become trapped. 2016 Dodge Grand Caravan 42,000 miles
A few times when turning the key to start the van it did not start or turn over. Turned key back and tried restarting and it started up. Today while driving the dash lights all flashed and the van started to quit. No warnings of any kind this was about to happen. Very dangerous! luckily the van regained power and I was able to continue down the road. Very dangerous situation and could cause an accident or death. After some investigating I believe the ignition switch may be failing. The key fob is loose in the ignition switch and can be wiggled.
My driver's side sliding door will not unlock. I Transport my grandchildren on a regular basis and am concerned that they could not get out of the van is there was an accident. My van has on 66,500 miles on it. I love the van but this is not safe.
A D V E R T I S E M E N T S
- Baton Rouge, LA, USA