This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1996 Dodge Intrepid w/3.5 engine heard loud bang, smoke and oil, knocking noise. No warning at all, the gauges were in normal range, no prior trouble with engine. Had vehicle towed to Goodyear tire store & upon inspection found two (2) holes in the right side of engine block near front of engine about the size of silver dollar, we think engine connecting rod for one cylinder failed and broke at bottom near crankshaft and punched both holes in block.
I have a 1996 model Dodge Intrepid. About a year and half ago, in one rainy morning I drove my car to work, just a few minutes driving on the road at approximately 50 mph, the engine quit working... I had the car towed to the garage and finally took it to the Chrysler dealership to get it checked, and was told I have a intake gasket problem, it cost me more than $300 to get it fixed. However, similar problem still comes and goes mysteriously after that. The most recent occurrence was about 2 month ago. I keep taking to the auto shop but no one can tell me what is wrong with the car. It is a 3.5 engine and I am not the original owner, maybe the previous owner had the same problem.
We started to experience a fluid leak on the car. The dealer, upon examining the car, determined that the intake manifold was leaking. They also determined that 2 bolts involved in that installation had sheared. There had been no work done on that area of the car. Having only 55,000 miles it seems preposterous that this is anything other than a manufacturing defect. I have contacted Dodge and they had no interest in this situation at all.
Engine sporadically stalls out while drivng. Sometimes it will start backing up if engine cools off. Dealer has seen vehicle 4 times, and cant duplicate or fix problem.
- Sturgis, MI, USA
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Power steering rack came loose causing a dangerous situation in 12/97 & 11/99. Same problem each time as well as many other problems, such as engine being rebuilt, air conditioning unit replaced and several other problems.
All of the problems have been reported to the dealer, as well as the Chrysler corporation. The fuel line problem was corrected. The tie rods were corrected, but the problem recurred. The delearship claims they cannot reporduce the problem with the vehicle dying. Chrysler corporation would not offer asssistance with any of the problems. The dealership had the vehicle in for various problems 25 times in less than 3 years. I am unable to take the vehicle out of town at all, fof fear it is not safe to drive at highway speed.
My car dies. I went through customer arbitration and their decision was "the stalling concern remain unresolved." I will be happy to send you a copy of the letter. It does not feel good to know that three people decided my life is not worth spit.
We bought this car as a program and it sure has been in the shop alot. I also heard from the area mechanics that they have replaced alot of the racks on the Dodge Intrepids and how come there is not a recall on this item.
A D V E R T I S E M E N T S
- Tonawanda, NY, USA