This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Repairs were done to the engine on 3 occasions, rotors 2 occasions, brakes 1 occasion, control arms (suspension) 1 occasion, steering 1 occasion, & electrical. Although I only have 54,000 miles on my car and the engine has been replaced, the dealership refuses to fix the ongoing engine problems. The dealership manager, rod harris, admits it a lifter ticking but insists that it is normal. Chrysler gave me an "added care service contract" that is good through 6/26/04 and to 75,000 miles. Plan code is ad675H. They refuse to fix my car. This is the second time, after the first three attempts to fix it, I have been to the dealership. I filed a complaint with Chrysler on 1/12/04. Also note they still have my vehicle today 1/12/04 because the transmission failed. It's been in service for 5 days. Transmission failed while I was driving on 1/7/04. I am concerned with the safety of the vehicle and the engine failing now with my 10 month old daughter.
A D V E R T I S E M E N T S
- Dearborn Heights, MI, USA