I bought my Journey in 08/2014 with 37,000. The dealership replaced the front rotors and brakes. Less than 30,000 miles later (today) I was told that I need to replace my brakes and rotors because they are metal against metal and grinding when I stop.

- Anderson, MO, USA

The contact owns a 2011 Dodge Journey. The contact stated that the brakes failed to work properly and the brake pedal sank to the floor. The contact mentioned that the stopping distance was extended and the brake light and traction control light illuminated on the instrument panel. The vehicle was taken to an independent mechanic and the technician determined that nothing was wrong with the brakes. The vehicle had not been diagnosed by the dealer. The failure mileage was 41,000...updated 05-26-15 updated 10/4/2017

- Detroit, MI, USA

Brakes replaced at 12,000 miles we bought the car at 15,000 miles brakes shaking the car at 25,000 miles and replaced at 27,000 brakes started to shake at 40,000 miles and I called the dealership and they said the only file that the brakes were replaced were at the 12,000 mile point which means they kept the 27,000 miles off the book. Brakes have been shaking for some time now and we are replacing again at 50,000.

- Louisville, KY, USA

I have had nothing but problems with my Journey. Before 2500 rotors had to be replaced around 30K miles transmission rebuilt now at 53K miles the transmission is being rebuilt again! this last time it occurred with my children in the car on the way to daycare. My car would not get into gear as I was driving it feel out of gear and would not accelerate with my foot on the gas. Not to mention my car would not even go into park! when my car was in park the car would drift backwards. Keep in mind this was happening on a busy highway with 2 young children!! I am so disappointed. For having a brand new car this has done nothing but stress me out. Before we purchased our Journey we purchased a brand new caliber and had it for 2 years and never had any issue! I am wondering what can be done.

- Clermont, FL, USA

21,000 miles and just replaced the rear brakes and front rotors on my vehicle. Called dealership to find out warranty information and it is only 12,000 miles/12 months. It cost me $300 to have them replaced and am not happy about it. In all my years of leasing my vehicle, I have never had to replace brakes on my vehicles at 21,000.

- Saginaw, MI, USA

Horrible parts the brakes and rotors needed to be replaced after only 2 years. I have asked many people who own the same car about it and they all have the same problem.

- Dillsburg, PA, USA

My steering wheel was shaking when I brake, this is due to sub par rotors. There are many others with this same problem, and Chrysler recalled the 2010 Journey's for the same issue, but refuse to take responsibility for the 2011's because, according to their customer care rep, not enough people have complained yet. My vehicle had under 31,000 miles when this needed to be fixed. Rotors should and do last much longer then 3 years and 31,000 miles. I have just had the rotors repaired at my own expense, $300 for the front rotors. Chrysler should reimburse me for this expense.

- Eagan, MN, USA

Metal scraping sound when driving below 20mph and stops when brakes are pushed. Sounds very similar to many online complaints I've read. Recalls issued for similar models with the same year, but not mine. Very frustrating.

- Royal Oak, MI, USA

We were on our way to church and the steering wheel started shaking at about 55 mph so we slowed down and it stopped. As we continued on to church the wheel started shaking again and we drove a little faster and then slower. We made it to church and as we parked the car we noticed a burning smell. When I got out of the passenger side of the car there were metal plates popping out of the wheel. I noticed the cap on the wheel was melted. The metal plates were too hot to pick up and the wheel was extremely hot. We did some research on the internet and found complaints on lemonlaw.com. There are also 12 reported complaints on carcomplaints.com. If Dodge knows there is a problem like this; why isn't there a recall? I just had the oil changed at the Dodge dealership and they did an all point check up. The only thing they recommended was a tune-up. No problem was found with the brakes. The mechanic told me that the caliper got so hot it damaged the ceramic brake pads and rotor. He said the caliper could have locked up and we could have gotten in accident. We are fortunate that did not happen however it certainly could have. The repairs were over $400. I should not have this expense on this new of a vehicle. This is the first Dodge I have ever owned and loved this vehicle until now. Now I am not sure I will ever own another one. Very disappointed to say the least.

- Okeechobee, FL, USA

There has been a problem with the brakes in this vehicle since we bought it almost 3 years ago, although the dealership has said they cannot find it. At speeds over 40mph, when the brakes are applied the steering wheel vibrates until the vehicle is completely stopped. Now that the vibration is really bad, I began an investigation online to see if other Journey owners had the same experience with vibration. I have discovered there are many with the problem, that Chrysler has been made aware of this problem for years, but I don't know what is being done to remedy the problem for those of us who own the vehicles. This is an expensive repair, that the dealership chose to ignore when brought to their attention, and the vehicle was still under warranty.

- Gladstone, MO, USA

I live and bought the car in guadalajara, Mexico. But since it is essentially the same as those sold in the usa, and other countries I hope my experience with the car problem I am describing below, helps other owners.only a few months after we bought a brand new 2011 Dodge Journey noticed a strong steering wheel vibration when braking from any speed. Car stopped ok, but annoying and felt unsafe. Took to dealer, they found a warped left front rotor and prematurely worn front pads, had to fix on my expense. After only 5000 or so more miles same failure again, this time took car to a specialized brakes shop, they again found warped rotor (replaced new), worn pads, etc. Again after another 6K miles, same failure. Took the car to the same brake shop. They were so puzzled by the repeating failure and low mileage in between that this time they did a very thorough disassembly and inspection of the brakes system. This time though, we successfully found the root cause of the problem: Warped and worn pins where the calipers sit and slide to grip the pads when braking. This, under some conditions apparently caused caliper to "stick" (due to warping and noticeable indentation from excessive wear), causing some permanent braking on rotors with obvious overheating, rotor wear, warping and excessive (and notoriously uneven) wear of brake pads. So, the pins were replaced along with the pads and rotor, I am happy to say that at least in my car this completely solved the problem for good, this last time I had the brakes serviced the pads lasted over 14K miles prior to replacement and no vibration was felt again, (we live on a hilly area and use a lot of braking downhill, so 14K miles pad life is acceptable and comparable to other cars we owned). Hope this helps the hundreds of owners experiencing this same problem as seen in many forums over the internet.

- Tlajomulco, Jal, 45643 Mexico, TX, USA

Bought Dodge Journey 2011 R/T in Feb if this year(2013). Truck currently has 29,000 miles on and now steering wheel shakes rapidly when braking. Very scary when on parkway driving 50-65 miles per hour when you have 2 young children in the vehicle. Got a carfax on vehicle and found out that it has had rotors and brakes replaced or repaired at least 3 times starting at 2,400 miles. I think that it totally uncalled for and it sounds really unsafe for me and my children. To have to replace them 4 times before it even hits 30,000 miles. I think there is a problem here. So not only do I have to pay for them to be replaced time and again but to put my family at risk. The manufacturer should def be responsible and liable for this problem.

- Toms River, NJ, USA

My 2011 Dodge Journey steering wheel shakes quite hard when braking and pulls to the right. Took car to dealer and was told that the brake rotors were warped. The car only has 14,000 miles and dealers said brakes were like new. This would appear to be premature to me as well as a safety issue. This is not covered by warranty.

- Mcgaheysville, VA, USA

My Journey is less than 2 years old with 18,500 miles. Rotors are already warped (car shakes violently upon braking at all speeds). Dodge states that brakes are only covered under their warranty up to 12,000 miles. Internet sites are filled with complaints about similar problems in 2009-2010 Journeys and Dodge ended up extending warrantees for those years as a result. Dodge claims to have addressed brake issues with the 2011 redesign but clearly the problem remains. They need to stand behind their product, and do the right thing by extending the brake warranty on 2011's as well.

- Milton, VT, USA

Since shortly after taking delivery of this 2011 Dodge Journey crew, I have had issues with the brakes. I had it in a few times because the brakes seemed to have a pulsation when applied. 1st time on 11/21/11 with only 947mi on the car the tech reported "front rotors had high spots". they machined what were basically new rotors as a repair. Car continued to have minor pulsation feeling when braking but thought that it may just be something we had to live with as car seemed to brake ok and just feeling the sensation seemed minor. Again had the car in for brake pulsation this time with 9487mi on it. Once again they found they had to re-surface front rotors and said nothing about rear brakes....this was on 06/13/12. Continued to "feel" the brakes but again thought this was just something I would have to live with until it got bad again. In early 2013 we occasionally would smell a burning type smell and the first couple time we were driving and smelled it when we stopped at an intersection....so we thought it might be something else either on another car or in an area we were passing. Upon pulling into the garage recently I smelled the same odor and noticed the rear wheel on the driver side smoking/steaming from the build-up of heat. It was so hot I was concerned about leaving it inside the garage so I parked it outside and watched it for awhile to be sure it cooled. So 06/03/13 w/24011 miles I got to my mech and they said rear brakes shot, completely rusted out. Had to have them repair ($285.37...dealer likely would have charged me 3X that amt) as it was unsafe to drive and I chose not to have it towed back to dealer. I kept photo's they took as well as old parts in the hope that someone with finally hold Dodge/Chrysler accountable for these years worth of flawed brakes and I might get reimbursed!

- S. Grafton, MA, USA

Issues with brakes on 2011 Dodge Journey. Recently brakes started squeaking and sounded like metal grinding coming from the front of the vehicle. Just recently took the vehicle to Dodge dealership asking that they look over the brakes, I was informed that they are no longer covered by warranty and will be at my expense if anything needs to be replaced. Got a call a short time later and they said that upon visual inspection they could not find any problems with the brakes. I was told that there could have been a rock or something stuck in the braking system. Problem still persists although it is intermittent and usually only happens at slower speeds we still question the safety of the vehicle and the proper functionality of the braking system.vehicle currently has just over 24000 miles problem started somewhere around 20000 miles.

- Billings, MT, USA

While driving at highway speeds the car shimmied and came to an abrupt stop without ever applying the brakes. Felt brakes lock and heard tires skid shortly after a loud thud under the car steering wheel felt as though the brakes had been slammed to avoid a crash with no warning at all. This has happened twice in a months time with no engine lights or warnings.

- Lusby , MD, USA

Since I purchased this vehicle in September of 2011 I've had problems from the radio not working, power outlets not working, bad cylinder heads, have random loss of acceleration, bad gas tank and fuel pump. According to the technician at the dealer the Journey has a problem with the cylinder going bed within the first year. The fuel pump had to be replaced twice. The first time they replaced it I broke down in the middle of the freeway 3 days later with my family in the vehicle. The brakes and steering wheel locked up and the vehicle shutoff. I was a sitting duck waiting to be hit be oncoming vehicles. I had the vehicle towed back to the dealer and 3 days later I'm told that the vehicle is fixed but I need to replace the brakes because they were at 0%. first of all I just had to replace the tires 2 months prior and my brakes were fine now I have no brakes at all. Secondly they said they road tested the vehicle the first time they should have fixed the issue but yet they didn't tell me I needed new brakes. I couldn't fuel my vehicle to full. It generally stop around 3/4. they have replaced everything there is to replace and the car still doesn't work. After the second time the fuel pump was replaced I was told my vehicle was fixed I picked it up and it was worse than when I drop it off. The vehicle was making loud noises, vibrating, and I still couldn't tell how much gas was in the tank. On top of all of that they tried to charge me 20 dollars for gas and when I refused to pay they took the gas out the vehicle and left it on the line next to the E. I had enough gas to make it to the gas station. Needless to say I'm still without a vehicle.

- Spring Valley, CA, USA

I have had problems with my brakes, they were replaced 3 times now and I only have 17,200 miles on the car. I have all serves records please help me thank you

- Concord, VT, USA

The contact owns a 2011 Dodge Journey. The contact stated that while driving the vehicle, he began to engage the brakes and the steering wheel began to shake violently. The vehicle was taken to the dealer for inspection and stated that the calipers were too small and it would heat up the rotors. As a result, the calipers and rotors needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 2000.

- Tuttle, OK, USA