The contact owns a 2011 Dodge Journey. The contact was driving 65 mph and when the brake pedal was depressed, there was an excessive vibration within the steering wheel. The failure recurred when driving at highway speeds. The vehicle was taken an authorized dealer where the front and rear brakes and rotors were replaced three times. The manufacturer was notified of the problem. The approximate failure mileage was 1,127.

- Kokomo, IN, USA

I was getting noise from the brakes and a slight vibration at highway speeds, 50 mph or higher. Per dealer diagnosis front and rear rotors needed to be turned, but the brake pads are fine, they turned the rotors. About April or may I began to feel the slight vibration again when driving at speeds above 50 mph. I forgot to tell the dealership in April when I had my oil changed. I waited until the next oil change but by this time I had 13,000+ miles on it. I was advised my front rotors needed replacing and that I was out of the 12 month/12,000 mile warranty and I would have to pay a $50 deductible to have pads and rotors replaced, although again the pads were not worn. I paid reluctantly, but I needed my vehicle working properly as I was planning to take a "Journey" in it. Now I have about 17,000 miles and the pulsation and noise is back. The diagnosis is the rear rotors now need replacing but again the pad wear is ok. The dealer and Chrysler llc are now telling me again I am out of warranty and have to pay a $50 deductible to replace the rear rotors and pads because if you replace rotors you should also replace pads. I have noticed many other complaints for Dodge Journey owners from 2009-present about brakes and rotors. I strongly believe this is a safety issue and the rotors at least need to be recalled. I have an 11 year old child and I am now expecting another. Do not want to drive a vehicle where I constantly have to replace rotors every 5000 miles on the front and 15,000 on the rear. This is not normal for any vehicle new or used that I have owned, including other sport utility vehicles of this size.

- Auburn Hills, MI, USA

We bought out Dodge Journey new with 26 miles on it in Nov. 2011. I would say at around 5,000 miles we started hearing a loud squealing from the front brakes and a little bit of vibration in the steering wheel. So on our next service date on 4/3/12 with 6,746 miles on it we asked them to check the brakes out. They told us maybe a rock or something but they did not see anything physically wrong with the brakes. So we drove it with the brakes squealing getting worse for a few months. We took a road trip and went to hit the brakes and there was almost no brake and a violent shaking to the wheel. The very next day on 7/18/12 we took it to the dealer again and again we got the same answer. Knowing how the brakes did not work and was putting my family in danger I told them there was something wrong with the brakes to fix them. About an hour later I got a phone call stating that they were going to be replacing the front brakes and rotors and that I was just inside my 12,000 mile warranty with 11582 miles on our Journey. Since they have replaced the brakes and rotors we are starting to get noises on and off again and this time we heard a loud popping sound from the brakes. We took it to the dealer again and again nothing wrong with the brakes. Because of what happened last time I took it to an outside mechanic to visually look at the brakes and confirmed the brakes were once again with less than 3000 miles on them digging into the rotors, and the rotors are blue from getting to hot which can cause premature brake wear and failure. We have had it to two different dealers trying to get the problem fixed before my family or someone else gets seriously hurt. We keep getting the same answer we can not duplicate the noise and we physically see nothing wrong.

- Martinsburg , WV, USA

The contact owns a 2011 Dodge Journey. The contact stated that the driver was traveling 50 mph when the brakes were depressed and the steering wheel started to shake. The vehicle was taken to the dealer. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 23,000 and the current mileage was 28,000.

- Churubusco, IN, USA

The vehicle was purchased new approximately 1 year ago and now, after only 13,385 miles, the front brake rotors needed to be replaced due to warping.

- Brookfeild, IL, USA

I purchased at new 2011 Dodge Journey crew in February 2011, with 5 miles. During the course of a few months, I noticed that the drive was a little bumpy. I assumed that the uneven ride was due to low pressure in the tires or balancing issues. I reported this issue to the dealer in July 2011. The vehicle was evaluated with the following outcome: Rotors and brake pads needed to replaced, balance tires and re-aligned tire pressure. The dealer ordered new rotors/pads and I returned 2 weeks later for installation. A few months later, I started experiencing the same uneven ride and complained to the dealer. This complaint resulted in my tires being replaced (mechanic stated I had 2 bad tires). The mechanic also stated that the old tires had some wearing on them (most likely due to unbalance tires). My complaints to the dealership started to increase and resulted in a visit every other month to have my tires balanced. Needless to say, my rotors and pads had to be replaced a second time in March 2012 (24K miles). I worked through Chrysler case management on this replacement and I had to pay a $100 deductible for the repair (not sure why, but needed my car to make a living). My vehicle was back in the shop in April 2012 for balancing issues. The dealer forced balanced my vehicle (this was the second forced balancing on my vehicle). On April 20, 2012, I had another visit to the dealer just to be told that they replaced my front left and right axles, in an effort to fix my balancing issues. Needless to say, this has not resolved my uneven driving issues and I am back at the case management stage. Throughout my entire year and a half with this vehicle, several dealerships have told me the Dodge Journey has been known to have this type of issues.

- Decatur, GA, USA

I purchased my vehicle new in April 2011. Since I've had my vehicle I've been having issues with the braking system. I took the vehicle to my local Dodge dealership for a metal grinding noise I've been having at low speed braking and the steering wheel shakes violently when I apply the brakes at speeds usually above 45 mph or higher. After the dealership had a day to test my vehicle, they related they did not notice any problems with the vehicle braking system. Since that visit I've had new tires installed on my vehicle and im still experincing the steering wheel shaking problem when applying the brakes, the metal grinding noise with the brakes is speradic but almost always happens when it rains. It appears to me that the braking system in this vehicle is lacking and is a safety issue that Dodge needs to be concerned about. I hope NHTSA can address this issue with Dodge to have the braking issues with this vehicle reviewed and corrected to all current and future owners. Dodge only covers their brakes system parts for the first 12,000 miles of their vehicles, my recommendation is that they replace and defective parts immediatley and triple the mileage in warranty for their braking systems.

- Leesport, PA, USA