10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
31,541 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Dodge Journey engine problems

engine problem

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2015 Dodge Journey Owner Comments (Page 4 of 6)

« Read the previous 20 complaints

problem #59

Aug 312018

Journey

  • 96,273 miles

A D V E R T I S E M E N T S

Key fob should not go out so soon. Car do not start. I changed battery. It will unlock and lock doors but do not start. I called Dodge 8004236343 and they told me that I can start it with the key but there is no where to put the key other than the door. Then they asked me to put the key fob to the push start on the opposite side of where I insert the emergency key and press to start and that did not work. They walked me through step by step and it still does not work. Plus my car shakes while driving.

- East St Louis, IL, USA

problem #58

Jun 302018

Journey

  • 48,000 miles
I have a 2015 Dodge Journey that has had major problems with it. Before the car was even a year old it was taking into the shop for transmission problems. The car completely shut off on me while driving in the middle of a busy intersection while I was turning left. The car would not restart and had to be towed to the dealership. At that point, the service was escalated to a higher department and a high level repair person was brought in. Less than 15,000 miles later, the car began heavily shaking every time it was driven. The find was that there was a missing bolt in the tie rod. The service man said there was no reasonable excuse that could explain how this would even occur. Today, the car is in the shop for the second time in three days. Initially for the batter light coming on while driving. I was told there was a loose wire and some corrosion on the batter but that it was repaired. Less than 24 hours later then light came on again while driving this time with the warning on the panel that read battery saving mode. I immediately returned the car to the shop. Waited all day yesterday only to be given the same explanation that was previously given. Upon further probing I discover the car had never even been re inspected. The car continues to be in the shop has has been undrivable for 4 days now. I have a 6 year old sone who is transported in the vehicle daily. I'm beginning to fear for his safety in the car given its history and will no longer place him in harms way by driving in this car. The unbelievable serious problems that have occurred with this vehicle are alarming. Especially, given the fact that there is no clear explanation as to why the issues are arising. These are not normal wear and tear complications. These are serious manufacturing issues.

- Hayward, CA, USA

problem #57

Jun 232018

Journey

  • 111,000 miles
1. the driver seat belt does not stay locked in. Periodically I would put the seatbelts on and it will unbuckle as if it wasn't secured in. I heard it click. It has happened several times. Luckily I was not moving at the time. 2. I received an tune up at approximately 95K miles. One if the pistons was misfiring. I believe the 6th one was. Brand new parts and was installed by a professional mechanic. There is a knocking noise that will not go away. The belts have been checked. 3. while out of town I was parking and while in reverse it became hard to turn. I later found out that there was no fluid in the powersteering. There was a low fluid indication..I immediately filled the car up will power steering fluid. Since then it has been harder to turn my wheel. It started off I could not turn right without a struggle. Then it was the left side. The only way to turn is to accelerate and turn. This came out of nowhere. The aggressive progress in the loss if steering ability is troubling especially with smaller children.

- Cincinnati, OH, USA

problem #56

Jun 072018

Journey

  • 25,000 miles

A D V E R T I S E M E N T S

Vehicle stalls after coming to stop and attempting to resume. It starts back up after being put into park and pushing ignition button.

- San Antonio, TX, USA

problem #55

May 242018

Journey

  • 42,000 miles
The engine turns off during operation with no warning. Steering wheel locks up and brakes are hard to apply. No check engine light to warn of a problem with the vehicle. Problem is random and is happening during vehicle operation and may cause accident if on the highway.

- San Antonio, TX, USA

problem #54

Apr 302018

Journey

  • miles
My car has 64,000 miles on it and the ABS light, traction light, brake light and check engine light came. I have an appointment on Friday to get it diagnosed. At 32,000 miles the check engine light came on upon starting and my car would not go over 30 miles per hour. A fuel injector sensor went out.

- Quitman, TX, USA

problem #53

Aug 252016

Journey

  • miles

A D V E R T I S E M E N T S

2015 Dodge Journey. Consumer writes in regards to vehicle engine malfunction and other issues. The consumer stated the rear heater was inoperable. The blower motor was replaced.

- Cleveland, OH, USA

problem #52

Mar 142018

Journey

  • 60,000 miles
The contact owns a 2015 Dodge Journey. While driving unknown speeds, the steering wheel was difficult to turn and failed to move. There were no warning indicators illuminated. The vehicle was taken to a local dealer (turpin Dodge Chrysler and Jeep, 90 kennedy rd, dubuque, ia 52002) where it was diagnosed that the power steering hose pump failed and there was metal debris in the transmission and engine. The contact was informed that the vehicle needed a transmission and engine flush. The vehicle was not repaired. The manufacturer was notified and informed the contact that the repairs were not included in a recall. The failure mileage was 60,000.

- Dubuque, IA, USA

problem #51

Feb 052018

Journey

  • miles
While driving my vehicle, it shuts down on me, steering wheel locks and it stops accelerating. It is very dangerous, as it just stops on me. It has left me in the middle of the city street, and its been a few times now. The check engine light is on, although, in two occasions, when the car started back up, the check engine light goes away. It's nerve wrecking and scary to know that it will shut down on me just like that, while in motion. I drive on the highway, I just hope, next time, it doesn't shut down on me in the highway. I have made a service car to the car dealership where I purchased it and will be taking it in to get seen in a couple of days.

- Moreno Valley, CA, USA

problem #50

Jan 022018

Journey

  • 39,000 miles
The contact owns a 2015 Dodge Journey. While driving approximately 45 mph, the vehicle stalled and the air bag, throttle control, and tire pressure warning indicators illuminated intermittently, along with the key fob light. The contact mentioned that the steering wheel seized and the brakes failed to operate, causing the vehicle to crash into the woods. The air bags did not deploy. A police report was filed. The contact sustained a sprained right arm that needed medical attention. The vehicle was towed to an independent mechanic where the diagnosis was undetermined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

- Horseshoe Bend, AR, USA

problem #49

Dec 142017

Journey

  • 62,000 miles

A D V E R T I S E M E N T S

I had a check engine light turn on- within seconds my engine shut off and I lost all power steering and brake control. I had to let the car roll to a stop. I put the car into park and restarted it. I was able to drive about 100 ft and it turned off again. Towed to dealership and code that came up was for the throttle body to be replaced ($716 usd). I had it fixed but car still was not driving the same as before the replacement. 10 days later the same thing happened in my subdivision. The engine turned off and I lost steering and brakes. Check engine light came on again. This time the car would not turn over. It would try to -you could hear the engine trying to start. Towed it back to the dealership and now it is the crank sensor?(another $147usd). Each time this happened I was in the car with my kids and had to let the car just roll to a stop. The first occurance was on 11/28/17 and the second was on 12/14/17.

- Clarksville, TN, USA

problem #48

Nov 172017

Journey

  • 45,071 miles
While driving down the highway, my alternator went out. The battery light came on and all of the lights started flashing. I managed to exit the freeway and get to a safe point. I am reporting this because I see that there was a recall on 2011 - 2014 models. The very same thing happened to my vehicle.

- Southlake, TX, USA

problem #47

Sep 152017

Journey

  • 25,000 miles
On several occasions, my Journey has just shut down while in motion. This has happened to me and my husband. Lights go off, engine will not start, cannot push the brake to initialize startup. Online I have found many others with the same problem. Some believe that it is related to the key fab. The electronics key is not being recognized and shutting down the car. I took it to Dodge dealer and of course they could not duplicate problem or get a code. However, the danger of this is unacceptable!! I have two boys under the age of four! will a death have to occur to investigate this!?

- Temple, GA, USA

problem #46

Oct 092017

Journey

  • 16,500 miles
The problem was the engine stalling while driving. Lost the ability to steer and brake. I had this problem happen to my 18yr old daughter on October 9th 2017. I called the dealer on October 10th where we purchased it to explain what was going on. They got it in that morning and drove it for about 30 miles and could not recreate the problem. They said the car did not give them any codes to tell them what the issue was so they could not do anything because they did not know what to replace. I am not sure if there is a relevance to the problem but a week before this happened my keyfob would not work at all. The car would say key not detected. I had to press the keyfob into the button to get the car started. Once I got home, which is 15 miles away, I noticed the tpm sensors were only reading 1 tire pressure. The others were reading "---". the keyfob battery's were replaced on both keyfobs to make sure that was not the issue but it didn't help. I disconnected the battery to reset the computer and the keyfobs started to work correctly. I drove the car a few miles and the tpm sensors started to read. Again I am not sure if this is related but thought I should point it out. This is a dangerous problem and could end up very bad with not being able to steer or brake because you loose all power. Here is a video of the problem happening. Https://drive.google.com/open?id=0B5M2jjg-syvivhhjuhzlwmdycdq

- Norwalk, OH, USA

problem #45

Sep 202017

Journey

  • 28,280 miles
While driving with our two children in the vehicle the engine shut off and the power steering and power brakes did not work, there was no control over the vehicle. Luckily it was a city side road and we were able to coast to a stop without hitting anything or getting rear ended. Nothing would work on the vehicle. After about 10 seconds the engine started back up without having the brake pressed or pressing the start button. My wife drove the vehicle back to our house which was about six blocks away.

- Ottawa, IL, USA

problem #44

Aug 172017

Journey

  • 19,000 miles
While driving with my 2 young children my car shut off out of no where. I was driving down a busy street in a large city and went to turn right into a parking lot, as soon as I pulled into the lot the car shut off, the steering wheel and break locked and I couldn't do anything to make the car start. After about a minute of francially pushing the 'push to start' button the car turned back on. Thankfully we were in the parking lot at this point becuase if we were still on the street we wouldn't have been in a major accident.

- Rockport, MA, USA

problem #43

Jul 312017

Journey

  • 18,000 miles
Car stalls in the middle of driving. This is very dangerous can cause a fatal accident. The fuel system is always throwing a code

- Tucson, AZ, USA

problem #42

Jun 132017

Journey

  • 16,500 miles
I was driving my car out of a drive through and when I got to where I needed to turn, my engine just shut off. Car started rolling electrical was still on (lights, etc;) but the steering wheel would not turn at all. I had to put it in park, turn it off and then turn it back on again. After that, it worked again. What if this happens to me going 80 on the interstate? I have children to think about.

- Anderson, SC, USA

problem #41

Jul 072017

Journey

  • 19,973 miles
When in motion going at variety speeds the car stalls mid movement and power steering stops. It has happened at stops as well as in motion.

- Cornville, AZ, USA

problem #40

Jul 072017

Journey

  • 31,000 miles
While driving on busy intersection vehicle just shut off on its own. Steering wheel locked therefore I had no control. Almost crashed into another vehicle and median. Had to wait for it to come to a complete stop on the middle of intersection to be able to restart it.

- Cathedral City, CA, USA

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