10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
41,546 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2015 Dodge Journey Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #40

Feb 082020

Journey

  • miles

A D V E R T I S E M E N T S

Airbag light is on and stay on while driving and my mileage on my car is 68754

- Beaumont, TX, USA

problem #39

Oct 192019

Journey 4-cyl

  • 117,000 miles
The contact owned a 2015 Dodge Journey. While driving 35 mph, another vehicle veered into the contact's lane and crashed into the quarter panel of her vehicle. As a result, the contact crashed into a telephone pole. The air bags did not deploy. The contact and passenger sustained injures and medical attention was received. There were no warning indicators illuminated. A police report was filed. The vehicle was towed to an independent mechanic. The contact called vic bailey Ford Lincoln (501 E daniel morgan ave, spartanburg, SC 29302 (888) 349-4165) and informed them of the failure. The vehicle was not diagnosed. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not contacted. The failure mileage was 117,000.

- Spartanburg, SC, USA

problem #38

Sep 062019

Journey

  • 64,000 miles
While driving head rest deployed and black holders for metal bar broken.

- Lake Elsinore, CA, USA

problem #37

Aug 252019

Journey

  • 69 miles

A D V E R T I S E M E N T S

Front airbag light pop out while driving 45khm

- Calgary, AL, USA

problem #36

Jun 172019

Journey

  • miles
Airbag light comes on and will not shut off, ac turns on and will not shut off once the button is pushed over and over again.

- Florence, SC, USA

problem #35

Sep 132019

Journey

  • miles
I have been having problems with the power windows. There is a clicking sound when attempting to roll the window down. It rolls down sometimes. After that's been going on for a few weeks, my car cut off. I received a jump through my insurance. Today, my car got jumped and cut off twice. The mechanic said it was the alternator. I went online and I found that other people have had the same issues with Dodge, Chrysler, and Fiat. Each time my car didn't restart, it was after I parked and came back to it. Today, it's being towed.

- Riviera Beach, FL, USA

problem #34

Aug 262019

Journey

  • 75,000 miles

A D V E R T I S E M E N T S

My 2015 Dodge Journey headrest exploded while I was driving. Want to bring it in but seeing that its not a recall.

- Southbridge, MA, USA

problem #33

Aug 022019

Journey

  • 91,500 miles
Takata recall : urgent: Overtime I've had electrical issues which effects not just the plug inserts inside the vehicle but also my alarm system foes not work and my horn just does not work anymore, air bag light that popped up on my dashboard which I feel maybe some wires might be detached but scares me that when I drive the air bag wont detect if I get into an accident, also I recently just had an issue with my engine cooling and started to smoke out of nowhere while on the freeway and ended up getting stuck for hours but even if I drive for a few seconds the gauge shoots to hot right away and and coolant started leaking everywhere. I have attached the 6 out of 10 recalls that did not get done. I brought my car into bud clary's of auburn in March of 2019 and had 4 recalls taken care of. I have advised that I still had 6 orhers that were reported back in 2015 that I never got done and wanted to take care of that as well. Was told that it does not show in the system and I would need to contact NHTSA for more details. Ive reached out to a few people who gave me the same information.

- Auburn, WA, USA

problem #32

Jul 212019

Journey

  • 35,000 miles
The contact owns a 2015 Dodge Journey. While the vehicle was unoccupied, the front passenger side head rest air bag deployed. The failure caused a white substance, plastic, a metal pin, and metal fragments to pour out of the head rest. Taylor Chrysler Dodge Jeep Ram (1497 il-50, bourbonnais, il 60914, (815) 935-7900) was notified of the failure and indicated that a diagnostic appointment needed to be scheduled. The vehicle was still parked at the owner's residence. The dealer did not provide a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact not to drive the vehicle to prevent a crash. The manufacturer was to follow-up to investigate the failure, but had not yet responded to the contact. The VIN was not provided. The approximate failure mileage was 35,000.

- Bourbonnais, IL, USA

problem #31

Jun 112019

Journey

  • 51,300 miles
I'm currently living in Hawaii and I was driving down the road and hit a slight bump in the road and my passenger side headrest spring forward. Thinking it was something minor I did not think anything about it until I realized my airbag light came on, on the dashboard. If I am to hit a bump in the road the light will go off temporarily but come back on.

- Pearl City, HI, USA

problem #30

May 182018

Journey

  • miles

A D V E R T I S E M E N T S

Takata recall air bag warning light

- Ocala, FL, USA

problem #29

May 062019

Journey

  • 78,000 miles
When starting vehicle, airbag cluster indicator was lit. Upon dealer diagnosis they found the front driver and passenger door airbag sensors had stopped working. Because of this the entire airbag system shut off. Dealer replaced for $600 as this was* covered under warranty. When dealer attempted to fix the first time the brand new sensors they used were also defective. The second set of new sensors worked. This is unacceptable for a 4 year old vehicle.

- Colorado Springs, CO, USA

problem #28

Apr 022015

Journey

  • 10,000 miles
Takata recall : well the electrical I have always had an issue with. All outlets inside the car stopped working within 3 months after I recieved my car. At that time I did get recalls about electrical. Never brought it in as I did not think it was an issue until the steering wheel horn does not honk anymore and my car does not make a sound when I lock it. Also the airbag light just popped up out of nowhere so im unsure if theres a wire that got loose somehow which is a bit scary

- Auburn, WA, USA

problem #27

Apr 292019

Journey

  • 0 miles
The contact owns a 2015 Dodge Journey. The contact stated while driving at 20 mph, the airbag warning light illuminated and started to turn on and off. The contact called local dealer moss bros. Chrysler Jeep Dodge Ram located at 8151 auto dr, riverside, ca 92504, (951) 688-6200, where an appointment was a scheduled for May 20, 2019. The vehicle was not diagnosed or repaired. The manufacturer was not informed of failure. The failure mileage was not available. The VIN was invalid.

- Riverside, CA, USA

problem #26

Apr 292019

Journey

  • 73,000 miles
Takata recall I was driving down the road when my airbag light came on in my 2015 Dodge Journey worried my airbag may deploy as I'm driving.

- Ocala, FL, USA

problem #25

Feb 212019

Journey

  • 102,340 miles
Tact recall we were T-bone by range rover, whose airbags did deploy, ours did not. We were traveling at 20-30 miles per hour the other car was traveling about 40-45 miles per hour. The impact was the complete front end of our car more impact on the passenger's side; the passenger seat was broken.. neither air bags located in the car deployed. Our car was declared a total loss $12,500 worth of damage.

- Hiram, GA, USA

problem #24

Oct 012018

Journey

  • 90,000 miles
My airbag light has been illuminated for some time now. It goes off and on but for several days it's been on constantly. I called Dodge because they're is an open recall for something totally different. I mentioned this and they said there's is no recall for it but I can pay a $130 diagnostic fee to see what's wrong. Now, I've searched this website and I have see the very same complaint from several consumers. Shouldn't that raise a red flag!" why are we all having the same exact problems with the same exact make and model" I will be contacting Dodge and have them do something about this. I have a 16 year old driver and I can't in good faith even put her behind the wheel. I will never purchase another Dodge. Every since I have purchased this car it's been recall after recall. I've never in my life had this problem with my other cars and it's insane! I'm calling Dodge!

- Suffolk, VA, USA

problem #23

Dec 292018

Journey

  • 45,000 miles
I was hit from behind while stopped at a red light by a drunk driver who was going 30-40mph and my car is very damaged. My main concern was my airbags didn't deploy. I was hit from behind slammed into the steerwheel and hit the truck in from of me and still no airbags deployed.

- Lake Elsinore, CA, USA

problem #22

Aug 012018

Journey

  • 80,000 miles
My air light came on out of no where.and does not go away. I was notified no recalls are on this vehicle by my dealer ship and was informed the air bags will not deploy if we were to get in a accident.

- Dallas, TX, USA

problem #21

Sep 222018

Journey

  • 44,429 miles
Start my ignition and my airbag light illuminated and been on since then I call the Dodge dealer and was told I have no recall on my car I am not sure what to do but was also told my car is not safe to drive this way

- Mcdonough, GA, USA

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