10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
42,388 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Dodge Journey engine problems

engine problem

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2017 Dodge Journey Owner Comments (Page 1 of 2)

problem #32

Sep 262022

Journey

  • 122,000 miles

A D V E R T I S E M E N T S

The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger-€™s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.

- Pueblo, CO, USA

problem #31

May 012021

Journey

  • miles
Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.

- Kenosha, WI, USA

problem #30

Jun 012022

Journey 4-cyl

  • miles
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.

- Oklahoma City, OK, USA

problem #29

Apr 022022

Journey

  • 35,000 miles

A D V E R T I S E M E N T S

The contact owns a 2017 Dodge Journey. The contact stated while driving approximately 45 MPH, she heard a clicking sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. The contact stated that there was smoke coming from underneath the passenger-€™s side hood. The contact stated that she did not notice any warning lights being illuminated. The power steering and brakes were still functioning as needed which allowed her to pull the vehicle safely to the side shoulder. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

- Dexter, MO, USA

problem #28

Sep 282021

Journey

  • miles
It shows a recall 18V-332 U49 ON 5/17/18 I purchased this car 1/17/20 it does not appear this work was completed I am still having this problem (ECM) CAN SOMEONE PLEASE HELP

- Dallas, TX, USA

problem #27

Mar 062021

Journey 6-cyl

  • miles
2017 Dodge Journey oil filter housing leak. Vehicle is persistent leaking oil. Chrysler Dodge dealer claims there are 40,000 orders for this part in waiting and that the timetable for getting a replacement part is indefinite. Their suggestion is to keep refilling with oil for the foreseeable future. They state the part may eventually be a recalled but is not yet. I find it hard to believe with so many known problems that it's not been recalled already. Additionally it's a $700 repair for a known issue.

- Meriden, CT, USA

problem #26

Mar 062021

Journey

  • 109,000 miles

A D V E R T I S E M E N T S

Several lights came on the dashboard including the electronic traction control and the electronic throttle control causing the vehicle to completely stole on the freeway with no power and could only go 25 mph. This along with repeatedly accelerating as I was trying to stop caused nearly an accident.

- Garden City, MI, USA

problem #25

Feb 092021

Journey

  • 93,000 miles
The contact owns a 2017 Dodge Journey. The contact stated she noticed oil on the ground underneath the engine compartment of the vehicle. The contact stated that oil was added every two days due to the oil leak. The vehicle was taken to an independent mechanic and the vehicle was diagnosed with an oil filter housing failure which needed to be replaced. The vehicle had not been repaired. The contact informed the dealer parks motors (11987 us-54, augusta, ks 67010) and the manufacturer of the failure but was informed by both parties that the adapter for the engine oil filter was on back order with an unknown estimated time of arrival. The failure mileage was 93,000.

- Eureka, KS, USA

problem #24

Apr 012018

Journey

  • miles
This is the second Dodge Journey now that I have owned and both of them have electrical problems with the back tail lights as well as the rear windshield wipers left tail light and both of my vehicles. Also with my second Dodge Journey with both of the cars I have transmission problems as well and I also have airbag warning always going off of my card when I make turns. So what the transmission it spiders as you are driving I have taken it to a dealership and it said that there is three recalls but for some reason on your website it shows no recalls also what the windshield wipers in the rear only I put it at my car in reverse and all sudden they turn on by themselves and they'll stay on and don't want to turn off until it feels like turning off but my left tail light does not work at all I've had the vehicle now for two years and I've had to switch about 12 lights and now to where none will not work at all and for the airbag warning system no one will be sitting in my passenger seat and when I'm making a turn all of sudden my airbag alarm will be going off.

- Sacramento, CA, USA

problem #23

Oct 272020

Journey

  • 118,000 miles
Rocker arms are loose needing replaced. Transmission is almost locked up.

- Decatur, TX, USA

problem #22

Oct 112020

Journey

  • 63,000 miles

A D V E R T I S E M E N T S

While I was driving on the freeway, a red battery image displayed on the menu center screen.next day had it checked, was told all was fine, everything check out..a week later was on freewayagain, headlights flicked, radio went dead(display &sound) twice, engine bogged down briefly. Car is in shop now..two days.and no accurate diagnosis..this is obviously a well-documented problem with this model of vehicle..has this caused death" will it lead to death, yes, is there help for the consumers?? I'm aware of numerous electronical problems with these and other Dodge vehicles. As I have owned one in the past with a similar problem. That cost me thousands, and could not be fixed, even by a tech from corporate out of state..now with my current situation how can I be confident on the road" also why, when the dealership know(for a fact) their vehicles have these issues. They charge a $180 diagnostic fee, that can not be applied to repair..unfair and criminal to put vehicles on the road they know are faulty..faulty as in electronic issues that no one can pinpoint..and it appears that if they throw enough parts at it, maybe that will work...these issues must stop!!

- Henderson, NV, USA

problem #21

Jul 012020

Journey

  • 50,000 miles
First it was all the lights on my dashboard would stay on. My usb and charging ports would go out. Every once in while my digital speedometer would randomly start doubling my speed. I took it in to the dealership. They apparently replaced the part needed. That seemed to fix that problem at least for now. But now the speedometer here and there will act up again. When it does, it's almost as if the engine is working against me to go. It feels like it tries to stop me when I am pressing the gas to go. It does not do this all the time. But it is more frequent than usual. We just purchased this vehicle a little less than two years ago. It started off with minor things, but now seems to be turning for the worse. I am concerned of it go out all together completely.dealership we went to made it seem like it was nothing. But being a daily driving I know otherwise.

- Leesville, LA, USA

problem #20

Jun 112020

Journey

  • 57,300 miles
Follow-up to #11289608 on 12/17/2019; the dealer performed a service bulletin #18-078-17 & PCM update, #181906sz as recommended by star technician. States vehicle functioning as designed. Two different dealerships have been unable to duplicate issues. Vehicle ran great 12/19 until may18, 2020. On 2-hr trip, vehicle stalled 4 times-no warning. In drive-thru line waiting, engine cut off - car wouldn't start. Towed to local dealership, rocky top cdjr in kodak, tn - diagnostics code PO171 for sensor - not covered, my dime for $273. Drove home - no issues. On 5/21/2020, car started right up after filling up, then died - not vacuum issue. Tow truck driver put car in neutral manually to tow to dealership. Service advisor told of issues. On 5/25/2020, service advisor called-technician found the fuel pump losing pressure. Fuel pump module and fuel pressure module replaced under goodwill. Ran perfectly, no issue. On 6/11/2020, started up then died. Transmission temperature gauge hot, but no actual temperature shown. A reminder that plagued intermittently in 2019 and posted in first complaint to nhtsb and fca. Car towed once again to rocky top cdjr in kodak, tn - technician says fuel pump no longer working. Two weeks old and now not working. Part is back ordered till end of month?! now, have rental on my dime. Today, 6/16/2020, spoke to fifth (5th) reported fca case manager on continuing problems. No longer trust vehicle and deeply concerned for my safety because vehicle has yet to be fixed. Have found other NHTSA complaints disturbingly similar from 2018, 2019 and 2020: #11113660 (ca), next 3 are ga, same car #11243797, #11244334, #11245530 and #11317210 (fl). Always asked if the vehicle is fixed...I do not know until it's no longer giving me problems. My vehicle is still not fixed...there is something internally wrong with this model!!!

- Robbinsville, NC, USA

problem #19

Jan 202020

Journey

  • 62,000 miles
My 2017 Journey was manufactured in August of 2016 Dodge has a recall for Journeys for crankshaft position sensors for Journeys that were made from may of 2016 to July 2016 my car has been stalling out since 40,000 miles and the problem is getting worse upon research this may be the crankshaft position sensor and there have been multiple complants online stating others cars have had issues with this sensor but Dodge only did a limited recall on these vehicles. My car jerks 3-4 times when in reverse then stalls out or it jerks 3-4 times and stalls at stop lights or signs. Other online complaints ive seen state that people have had issues with it also stopping mid driving at high speeds.

- Long Beach, MS, USA

problem #18

Aug 122019

Journey

  • 35,000 miles
The contact owns a 2017 Dodge Journey crossroad. The contact stated that while approaching an intersection stop sign and making a left turn the check engine and traction control warning lights illuminated. The contact managed to veer to the shoulder of the road shifted the vehicle to park, turned the vehicle off and back on and the vehicle performed as intended. The vehicle was taken to the dealer woody folsom Chrysler Dodge Jeep Ram 1859 golden isles w, baxley, ga 31513, (888) 283-8230 where it was diagnosed that the tcm and PCM needed to be replaced. The vehicle was repaired. However, the failure recurred intermittently. The manufacturer was not made aware of the failure. The contact mentioned NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) as a possible solution to the failure. The failure mileage was approximately 35,000.

- Baxley, GA, USA

problem #17

Mar 052019

Journey

  • 47,800 miles
The contact owns a 2017 Dodge Journey. The contact stated that the vehicle failed to start and the transmission temperature gauge indicated that it was too hot to start. The contact stated that it could take ten to thirty minutes for the vehicle to cool down. The contact stated that the failure occurred five times intermittently. The vehicle was taken to smoky mountain Chrysler Dodge Jeep Ram (556 highlands rd, franklin, nc 28734, (828) 369-5003), but the failure could not be duplicated. The vehicle was not repaired. On another occasion, the vehicle stalled and was taken to the same dealer; however, a failure code could not be located. The dealer performed a flash to the system, but the vehicle was not repaired. The stalling failure occurred once. The contact stated that the vehicle was then taken to hayes Chrysler Dodge Jeep Ram of gainsville (3115 frontage rd, gainesville, fl 30504 (770) 766-4758) where it was awiting diagnoses and repairs. The manufacturer was made aware of the failures and provided case number: [xxx]. the failure mileage was approximately 47,800. Consumer stated again on 6/11/20 car started then died and towed to dealer. Mechanic stated fuel pump is no longer functioning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Robbinsville, NC, USA

problem #16

Dec 032019

Journey

  • 60,000 miles
The contact owned a 2017 Dodge Journey. While driving at an unknown speed, an abnormal noise was heard and smoke appeared from the front end of the vehicle. The contact coasted over to the side of the road and the occupants exited the vehicle. Afterwards, the vehicle burst into flames and burned to the ground. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed and towed to a tow lot. The cause of the failure was not determined. The dealer and manufacturer were not notified. The failure mileage was 60,000.

- Bentleyville, PA, USA

problem #15

Oct 162019

Journey

  • 53 miles
Vehicle randomly started flashing messages on screen, wind shield wipers turned on, all lights on dash were going on and off, engine failed and breaks quit working completely, turn signals and horn also started going off. All indications that computer lost connection with vehicle temporarily. There has also been another issue since the vehicle was purchased new in 2016 where during sharp turns the front tires makes a very loud grinding noise. We were told by the dealer they couldn't find what was wrong and to wait for recall. Where is the recall? vehicle was stationary and in motion with the computer issue. Vehicle was in motion with steering issue.

- Chillicothe, OH, USA

problem #14

Sep 122019

Journey

  • 70,000 miles
The contact owns a 2017 Dodge Journey. The contact stated that the push button start feature hesitated upon pushing the button. While driving 30 mph, the vehicle shut off without warning. The contact was able to restart the vehicle and resume driving; however, the failure continued. During the most recent failure, the contact stated that smoke appeared from the engine. The contact and the passengers exited the vehicle as it shut off on its own. The vehicle was first towed to the contact's home and then to an independent mechanic. The vehicle was diagnosed with a defective starter, which was replaced. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 70,000.

- Moreno Valley, CA, USA

problem #13

Sep 272019

Journey

  • 94,578 miles
I was driving on briarcliff rd and my car cut off while it was on (run) it was in motion. Everything locked. The brakes, gas the steering wheel. I sat there I almost was hit. I kept trying to press the gas and brakes but it wouldn't push down. I could not believe it I was scared and panicked. I then cut the car off and it cut on I immediately started driving toward home.

- Rex, GA, USA

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