10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Dodge Journey seat belts / air bags problems

seat belts / air bags problem

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2018 Dodge Journey Owner Comments

problem #5

Aug 192019

Journey

  • 15,502 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Dodge Journey. The contact stated that the front passenger side seat belt webbing unraveled from inside the housing where the seat belt retracted. The vehicle was taken to hendrick Chrysler Dodge Jeep Ram duluth (located at 2473 pleasant hill rd, duluth, ga 30096, (678) 369-6704) where it was determined that the seat belt seemed deliberately cut. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 15,502.

- Newnan, GA, USA

problem #4

Aug 242019

Journey

  • miles
When to use second row center seatbelt for child restraint on car seat. Noticed the mechanical lock from extension of the belt did not lock and if were to get in wreck would not function as the safety device should. Did a questioning of other similar vehicle owners and all have the same issue.this is when the vehicle is sitting still. Second problem is motor mounts when vehicle is parked on any incline surface even slight incline of jerking violently from park to any gear and back to park. Many other individuals also questioned have had similar issues and negative fixes or resolutions from dealerships repair personnel. This is from park to motion and vice versa.

- Buckeye, AZ, USA

problem #3

Mar 242019

Journey

  • 9,000 miles
Seat belt comes out with minor tension without pushing seatbelt release button. This has happend many times. 9000 miles on car.

- Palmdale, CA, USA

problem #2

Jan 012019

Journey

  • 2,500 miles
The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road.the dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side

- Boaz, AL, USA

problem #1

Jan 072019

Journey

  • 15,000 miles
The contact owns a 2018 Dodge Journey. The contact stated that the front passenger seat belt failed to restrain properly. While driving 65 mph, the driver was able to avoid a near crash. The front passenger seat belt failed to restrain her and caused her body to slip out of the seat belt and strike the dashboard and floor board. The contact's head and neck were caught in the seat belt shoulder strap, which caused the contact's head to feel abnormal for a few days. The vehicle was taken to an unknown dealer for inspection, but they were unable to locate a failure with the seat belt. The dealer stated that the leather seat may have caused the seat belt failure. The seat belt was not repaired. The VIN was not available. The approximate failure mileage was 15,000.

- Whitehouse, TX, USA

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