This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Being that this is a new car I did not expect that the head gasket would go. Upon talking to service repair advisors at my local dealer they informed me that this has been common for the Neons. They have seen defective gaskets, but the Chrysler Corp. Has not yet notified or sent out a recall notice for this. My car also experienced several elecrtical anomolies as I was told. The check engine light came on repeatedly and no codes were found that signified a problem so the service man just kept reseting the light. This of course was not acceptable for me, so I had them replace the sending unit to the light(computer control unit). Unfortunetly the problem persists(4 attempts at repairs have been made). I have found no resolve for my problem, thus I contact you. Hoping for any advice or help this may provide.
When driving at any speed and shfting to another gear, the vehicle jerks and shakes and there is a leakage within the transmssion. Also, front of the vehicle where the motor mounts are located on the bottom and the top, broke and there was some type of leakage.
- Lakewood, CA, USA
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Noticed oil leaking from under engine.took vehicle to an independent repair shop. Consumer was informed that there was a blown head gasket/a warped engine head, and a blown seal crankshaft. Dealer performed repairs under warranty, and consumer wanted to report this incident to NHTSA.
Engine head gasket failed, this is a common enough problem with the engines used in these cars that Chrysler has issued serveral tsbs on it. None of the failures to my knowledge have to date caused anything worse than overheating due to oil/coolant loss, but could potentially cause more serious damage if left unrepaired for any length of time.
Vehicle stalled out when stopped on one occasion, then stalled out again while driving, causing driver to be unable to stop. Brakes went out and frontal impact occurred. Airbags did not deploy. Dealer not aware of problem. Problem still exists. Provide further information.
Orginally motor mounts were broken, repairs were made. In addition, engine head gaskets were leaking and needed to be replaced. No extended warranty. Dealer indicated that can remedy problem but at owner's expense. Provide further information.
When driving at any speed and going up hills, the consumer has to put the foot on the gas pedal hard to get some speed. On wet pavement the vehicle really doesn't have power. The vehicle will downshift, and when driving it will do light shifting. Vehicle is in the shop, and the dealer said the vehicle passed all the fuel tests, but the problem still occurs. The dealer did some work on the oil pan.
A D V E R T I S E M E N T S
- San Diego, CA, USA