This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my Neon in may of 2001 and in Feb. 2002 I had a bad water leak. I took it in several times and they would say it was fixed, but no it was not. I finally told them I want my carpet replaced when they do get it fixed. I fought with them round & round, till they finally said they would. I said do not put it in until we know for sure it was fixed. They said it was, put new carpet in and sure enough it leaked again and the new carpet was soaked and stinky, like the original. They finally got the leak fixed after 6 months, but they sure did not offer to replace carpet again. This dealer was very rude. I also had to have my headlights replaced, due to water leak. My cd player broke twice and had to be replaced, my sunroof had to be replaced. I went to a different Dodge dealer, due to the rudeness I would receive. In the past month my car has been in twice, once it would not start and had to be towed to the dealer, the dealer said it was the battery, my husband replaced the battery and it ran ok for a couple of days and the engine started to miss again/felt like it was going to die while driving. I took it in again and they tell me my spark plugs needed to be changed and was going to charge me $50 for looking at it and I argued with the guy I told him I will not pay a dime. He basically threw the paperwork down and walked away. Now I have been to 2 dealers and have got nothing but treated like crap. My husband did replace the plugs and it ran ok for 1 1/2 weeks, now I don"T know where to go, and my car sounds like it is going to die while im driving or accelerating. I feel like I bought a new car to not have to deal with this kind of thing. Im about ready to give up and just trade the car in, but then I don?T want to give up. When my car first had those leaks, I even called to Corp. Office of Dodge and was treated the same. Where do I turn to. And is my car going to have engine problems now"
Engine check light illuminated, indicating a malfunction. Also, vehicle accelerated to extremely high rpms. Cause unknown. Vehicle had been to dealer five times. Dealer could not not identify problem.
- Milford, CT, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Jacksboro, TN, USA