This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Nitro. The contact received recall notice NHTSA campaign number: 13V121000 (power train) in the several months ago. The dealer informed her that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
Had made and apt to take truck in for recall for underbody transmission tunnel shield at 1 pm on sat.on the way to work. No warning signs truck no light indicator on truck started to make loud noise while my husband was driving. We pulled up to the stop light and turned the truck off and turned it back on it started to make a loud noise again so he pulled to the side of the road into a parking lot and then it just stop would not go into reverse or turn back on and the transmission light came own. We had it towed to the dealership. Ask them to do the repair on the recall still not done 3 days later so I cannot even tow vehicle to my house. To figure out where to go from there have contacted the recall hotline they said they can not do anything. Filed a complaint to them they said they would look in to it and get back to me. The dealership said for 700 dollars they can break the transmission down to see if the two are connected who has money to was this is crazy and I see you have other complaints about stating vehicles and transmissions this is dangerous thankfully it was a sat and no traffic when this happened we could have been killed and my son was in the car in the back seat and it would have been a rear end accident which is were most children ride in the back for safety that is a joke with the Nitro I hope you take this as serious as I do a S a concerned parent it is alarming to know that vehicles with these kinds of issues are still being sold and nobody wants to fix the problems it is more about money than accidents and death.this is probably why people have stop supporting Dodge and Chrysler because they are not about safety and ownership of there brand and responsibility for there defects we also had a door handle on driver side broken this seems to be common as well. I will also make a formal complaint to Chrysler.
I received a recall notice from Chrysler for replacement of an "underbody transmission shield". I brought my vehicle (Dodge Nitro) to allen samuels Dodge in houston. After my vehicle was inspected, the service advisor ([xxx]) informed me that they would order the part for my vehicle but it would take 2 and 1/2 months before the part would arrive at their dealership. This is unacceptable and I believe the advisor was attempting to discourage me from having the repair done (since this is a repair which they will not receive payment/commission). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Dodge Nitro. The contact stated that while traveling at unknown speeds, the driver and passenger's side curtain air bags erroneously deployed. The vehicle was towed to the dealer where it was determined that the drive shaft had failed and caused the air bags to deploy. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 74,000.
The contact owns a 2007 Dodge Nitro. The contact received an interim letter for NHTSA campaign id number 13V121000 (air bags, power train, structure), which informed the contact that the remedy part was not currently available. The contact had concern of the potential safety defect involved with not being able to have the recall service performed within a reasonable time. The manufacturer was not notified of the problem. The contact had not experienced a failure. Updated 7/22/13
- Henderson, NV, USA
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Air bags went off when the driveshaft just blew because apparently it was made out of aluminum which is magnetic and causes it to wear quickly and draws other parts to it causing it to rub and rupture; also the A/C always goes out. I had it repaired 3 times all for freon leaks. Nothing gets covered because not all of the vehicles were made with this terrible aluminum. This is a huge safety hazard!!! I was only going 40 mph on a side road when this blew with my girlfriend in the car. The driveshaft blew, side airbags deployed. She injured her neck and back from the jolt. There is no reason corners should be cut to make a cheaper vehicle that is unsafe!
Took my 2007 Dodge Nitro to the dealership for engine lights. After all issues were repaired related to engine lights, I was told the heat shield had fallen and was resting on the drive shaft. This caused a shaving off of the metal along a 6-8 inch space. The dealership said they would no longer honor the power train warranty. I was told by the dealership service dept. The only way this could have happened was for the car to be in high water thus damaging the heat shield causing it to wear down the metal on the drive shaft. I noticed that there were no factory-installed fasteners holding the heat shield in place. I have not ever had my car in high water and upon my further examination including video documentation of the under carriage, I pointed out to the service tech that the factory label on the drive shaft was in excellent condition, my oil pan lacked dents or dings, and there appeared to be no other damage to the under carriage, nor did I have any water related interior issues. The service department still refused to cover the drive shaft and heat shield repairs under warranty. The service department suggested I make a claim to my insurance company and to contact Chrysler customer service to see if they would open a claim. I called Chrysler customer service and was told their service tech determined the issue was caused by water damage and after asking for clarification I was told, "I am not technically trained to answer that question.? I called my insurance company, based on their review/evidence they were unable to substantiate any claim of water damage. I also researched this issue online and determined that this has been reported several times. The repairs will cost over $1K. This seems to be either defective or a faulty design as there are no factory fasteners holding the heat shield in place.
The drive shaft broke in half. The aluminum insulation blanket located above the drive shaft sagged and came in contact with the drive shaft. Over time, the rubbing of the blanket against the drive shaft wore away a 5 inch part of the drive shaft until it broke in half. The blanket has nothing to keep it from sagging such as wire (wire is used in other places but not above the spot on my care that allowed the blanket to sag).
The contact owns a 2007 Dodge Nitro. The contact stated that after shifting into drive, the vehicle erroneously accelerated causing it to lung forward. The contact also stated that the transmission slipped gears while driving. The contact tried restarting the vehicle but the failure recurred. The vehicle was taken to an independent mechanic where the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were approximately 78,000.
On July 4th 2012 I was at a stop light. The light turned green and as I started to turn the car jumped in the air the air bags on the sides deployed. I stopped the car to see what happened. As I got out I checked the rear to make sure I did not get hit. No cars around. I looked under the car and the drive shaft was broke in half. I did not run over anything this truck has never been in a wreck. I towed the truck home started looking on line and see many other people have had the same issues. Just as the others it looks like something may have rubbed on it making the shaft thin and breakable. Most people that I have talked with said it was the heat shield. I believe that's what caused my issues. If we would have been on the interstate I believe my family and I could have been easily killed.
Starting from a stop going to accelerate from 0-35 the vehicle looses all power or surges until over 35 mph. Pulling out into an intersection almost got T-boned because the vehicle lost all power to engine and died. This has happened on multiple occasions and has almost caused 5 accidents to date. Took vehicle to dealership and they said nothing was wrong with it.
While stopped at a crosswalk. I proceeded to accelerate from a stopped position.. while accelerating my entire drive shaft spun apart and fell to the ground in two pieces. I had my Nitro towed to my local Chrysler/Dodge/Jeep dealership who was close for the weekend. I did an after-hours drop and explained the incident and told them that this obviously had to be a vehicle defect that should be covered under warranty as the vehicle has a life time power train warranty along with and extended warranty that I purchased as originally owner when I bought the vehicle. I was told by the dealership service department that the only way this could have happened was for me to have damaged the vehicle or bottomed out to something. I told them absolutely not. That wasn't the case at all. They refused to cover it under warranty and suggested I make a claim with my insurance. They also said if I wanted to have Chrysler Corp see if they could still cover it under warranty I would have to call them and make a claim to push it farther. I did so and was told by warranty department with Chrysler that they wouldn't even mate a determination till my insurance made a determination if they would cover a claim or not. I told Chrysler warranty department that it should make no difference weather they will or won't cover it. That Chrysler should cover this defective drive shaft under my existing warranty. Needless to say they didn't. my issue is that after doing some research and googleing, 2007 Dodge Nitro drive share I came across and blog that listed the exact same problem I had happen to my drive shaft happening all over the country. I even explained that to Chrysler warranty department and my local service department and they said they couldn't go by a blog to determine a warranty repair and insisted I had to have damaged the drive shaft to make it fall apart.heatshieldis causing.
When driving 65mph the vehicle loses power and will not accelerate over 25 mph. The failure was experienced numerous times. Have taken it to the dealership 6 times and have the input speed module and a transmission module under the dashboard replaced. Either item has fixed the problem. It is currently still at the dealership.
After having a vibration in the under carriage of my Dodge Nitro; I then carried it to a Dodge dealership and was told that it needed an induction service. I being totally displeased with the recommendation; I decided to seek some assistance at a local garage and an investigation was done of the vehicle. As a result of the mechanic doing a few test and driving the vehicle; it was said that the vehicle had a chattering feeling coming from the drive train {automatic transmission}. the mechanic also did a google search to find that a lot of other vehicles are having the same problem!!! it was also recorded that there's some issues with the electronics and a few other parts; yet Dodge is sitting back making money off the consumers for these known defects in their vehicles. Why"?? also is it just the manner of business now to build vehicle to breakdown on an annual basis??? see nbc nightline news investigation on Dodge dealerships!!! please research!!! thank you a concerned consumer seeking assistance. Would this be a good time to start a world wide class action lawsuit??" please reply as I seek legal counsel.
The contact owns a 2007 Dodge Nitro. The contact stated that a grinding noise was heard while reversing at 2 mph. When shifted into drive and proceeding forward, the wheels seized. The contact shut the vehicle off and upon restart, the vehicle operated as normal. The failure recurred and the vehicle was towed to an authorized dealer. The contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 06V341000 (power train: Automatic transmission) and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileages were 104,897.
The contact owns 2007 Dodge Nitro SXT. The contact observed fuel spraying out of the fuel tank whenever she was refueling the vehicle. An authorized dealer stated that the failure was contributed to the check valve in the fuel tank. The vehicle has not been repaired. The contact has concerns of the potential safety hazard. The failure mileage was 35,000 and the current mileage was 40,000. Updated 12/8/09 the consumer also stated the vehicle had a transmission leak. Updated 12/09/09.
Uncontrolled accelleration of 2007 Dodge Nitro, w/3.7 litre, has happened 5 times in six months of owning. Cant be fixed by dealer cause doesn't show code or able to duplicate when they have it, only way to stop it is to put in neutral and kill engine. Have had other problems like idle rough and surging, and like someone turning key off and on for split second while driving at highway speeds. There has not been any pattern to when sudden acel happens, it has been random and can seemingly happen w/out notice. The dealer keeps telling me to keep driving it till it does it again so they can try to get codes or something to trouble shoot it. But this is very dangerous as you would think. Im at a loss to what to do, I have contacted Dodge complaint line and they don't seem to worried about my safety as it would seem, do to them wanting me to keep bringing it back to dealer. Also no parts have been changed in order to try to correct, only hook up scanner and drive around block and flash programs at it which has seemingly had ill affect on it as in my fuel mileage has went 23-24 highway to about 15-18 now, and they cant get it back where it was, now it is parked in driveway and family wont drive because scared of it, and I M still paying on vehicle that is unsafe and no idea how to fix, or Dodge I should say, cant fix.
2007 Dodge Nitro with transmission problems. Consumer states the vehicle surges and hesitates when traveling between 35 and 45 mph. Mechanic told them the surging was normal. The dealer performed a computer flash update, however the problem continued. The torque converter was replaced, but the problem became worse.
When driving the vehicle, as it shifts through the gears it may shift flawlessly or very erratically. When shifting erratically it goes from gear to gear with a hard banging noise from under the vehicle, or it shifts through the gears and bogs down with a vibration from under the floor boards. The vehicle has been in twice so far for this problem. The first time the power control module was reprogrammed but this did not help. The second time a part was reprogrammed that was on a recall but this didn't help either.
With only 4,500 miles on my 2007 Dodge Nitro, the entire engine stalled, died, while I was driving to work, going about 45 miles per hour. Power loss was complete, no radio, no engine, all lights on the instrument panel came on. The outage lasted about, I guess 30 secs to 1 minute, then the engine came back on as did the radio. I was in heavy traffic, on the inside lane and had it not restarted, I was in a wreck for sure as a big truck was behind me, another car next to me in the outside lane. I have taken it to the dealer which says it could be the ignition switch, but after reading for hours on the Dodge Nitro forum, I find that many have experienced this same issue and not one dealer has been able to find a fix. I have had this vehicle in the shop 7 times since I bought it. All of the problems are a problem for me as this is my only vehicle and being single, I have no other transportation to my teaching job. But this stalling issue, if not fixed, will lead to a major accident any day. Chrysler need to be actively pursuing a fix or a recall for this problem before someone is killed.
- Rockport, TX, USA
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- De Land , FL, USA