fairly significant
Typical Repair Cost:
Average Mileage:
66,295 miles
Total Complaints:
8 complaints

Most Common Solutions:

  1. buy a new heater door (4 reports)
  2. not sure (3 reports)
  3. purchase repair door kit (1 reports)
2003 Dodge Ram 1500 AC / heater problems

AC / heater problem

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2003 Dodge Ram 1500 Owner Comments

problem #8

Sep 012010

Ram 1500 Q

  • Automatic transmission
  • 100,000 miles


Started noticing that the heater in my truck wouldn't work on the feet setting. Still works fine through the vents, but because I have a condition that causes my feet to not have enough circulation, my feet stay cold, even in the summer. Very frustrating when I have to stop ever so often and take my socks off and lay them on the dash to get warm so that I can keep my feet from freezing. Checked on getting it fixed and although the cost of the part is minimal, the labor cost is outrageous! Close to 1000 to fix it because the dash has to come out.. Now that the dash is cracked so bad, I would even be afraid to try it. Come on Dodge, get these small things fixed, so that we can enjoy owning a Dodge again.

- , Grannis, AR, USA

problem #7

Mar 012010

Ram 1500

  • Automatic transmission
  • 58,000 miles

DODGE - BEST PIECE OF JUNK YOU CAN BUY!!!!!! I have a 2003 Dodge Ram 1500 and have had nothing but problems with it since about 50000 miles! I only have 63,338 miles on it now.

First .. 47,148 miles the rack and pinion go out .. $1100 cost to me of which after FIGHTING with Dodge they reimbursed $750..

Second .. 55, 169 miles the radiator goes out .. $671 cost to me

Third .. 56.606 miles the lower heater blend door goes out ... $500 cost to me

Fourth .. 63,311 miles the upper heater bled door goes out .. $500 cost to me.

Live up north here and it is not fun at all when your heating system (basic functionality of any vehicle) stops blowing heat to the floor, defrosters stop working etc.when it's 10 below zero!! But Chrysler said .. tough .. vehicle is off warranty.

** and now I find out there is a third door and actuator in there .. so just waiting for that to go out also .. for another $500 to fix.

Dodge refuses to acknowledge the low quality parts and poor design of their 1500 Ram pickup. I have been on phone with them and the final results are .. to bad .. take care of it yourself .. pickup is off warranty.

Well Dodge (Chrysler) was junk 30 years ago ... and it's still junk now. It was my own fault to jump off the wagon and purchase a Dodge thinking they had turned the corner but I was absolutely wrong. (am now getting plenty of jeers from friends who were smart enough to stay away from Dodge)

So, bottom line .. please protect your friends and family and insure they don't make the same mistake I (and others I see) I did ... don't let them spend good money on junk!!!

I will never own a piece of junk Dodge again as long as I live.


- , Mandan, ND, USA

problem #6

May 012010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 125,000 miles

I found a guy on Ebay selling repair doors kits for dodge trucks for $119 + ship for one door kit addtional kits are $35 type in "HEATER TREATER"

- , Staten Island, NY, USA

problem #5

Jan 082010

(reported on)

Ram 1500 SE 4.7L V8

  • Manual transmission
  • 70,000 miles



I have had so much trouble with this Dodge truck that I will NEVER buy another Chrysler Product again. I pleaded with Chrysler and the dealership that I purchased this truck from years ago (which went out of business..Geez, I wonder why...) to help me with this annoying problem which they repaired twice, and the third time they would not help me at all. I have had other problems with this vehicle, but this was the most annoying on-going problem. They really dropped the ball as the warranty was not expired, but for some odd reason everytime I went to the dealership (Hopkins Dodge in Hopkins Minnesota) they had some reason or another why they could not repair the vehicle.

At first it was that they had no loaner car for me, then it was the problem with the mechanic who specialized in this type of work was on an extended leave, etc. By the time I was able to go back my warranty was over the limit by, get this, 17 miles, so I was told "sorry we can't help you now as your warranty has expired. Even after explanations and pleading, they still refused to help me. I got really tired of all the excuses, so I did some research and found out that this problem should have been a massive recall, but was never put into place. I cannot figure out why an automobile manufacturer would use so many plastic parts in all areas of heating and other areas that really should have durable metal parts instead. Very CHEAP!

I have read so many other complaints of this defective "heater diverter door" which is made out of plastic and after some time they get brittle, and the door breaks making the choice of floor heat inoperable. I am tired of showing up to places with my eyes as red as cranberries due to the heat coming just out of the defrost vents and not being able to put it on the floor heat setting. Besides your feet get cold...Now I have my Dad's old Army blanket on top of the dash so that I don't "fry" from the defroster. Now the heater won't work at all and it is sub-zero here in Minnesota, and it's pretty miserable. I replaced the thermostat myself in the cold, and the darn thermostat housing easily broke as it was PLASTIC!!!!

If anyone is considering purchasing a Dodge 1500 ram, I would think again because all aspects of their customer service as well as the truck that I bought has been nothing but a huge disappointment. It must be fun to be a Chrysler executive and laugh at all the fools that have bought a really crummy product and do nothing to help the customers that make their payments for their nice Florida condos possible. I know where the people that sold me this piece of junk work now, so I am planning to go into the dealership, and put them through all the worst customer hoops to buy a NEW Dodge truck from them, and then pull out at the last second and ask them; "Gee, how do you like to be inconvenienced"! "You should have helped me, but now I am going accross the street and purchasing a nice new CHEVROLET truck from your competitors." Thanks for the coffee.

Please write in this forum if you have had this experience. Thanks and HAPPY NEW YEAR!

- , Minneapolis, MN, USA

problem #4

Jan 012009

Ram 1500 ES Hemi

  • Automatic transmission
  • 45,360 miles

I have taken real good care of my truck. And now that the warranty just ran out, the heater quit sending heat to the floor. All I get is heat in my face, nothing on my feet.

There is a TSB for this: http://dodgeram.info/tsb/2003/24-004-03.htm. All you have to do is remove the dash, drain the coolant, drain the refrigerant, disconnect the heater hoses, and remove the Powertrain Control Module (PCM) from the engine compartment.

Dodge should do the right thing and issue a recall in the US and Canada. This is a $40,000.00 truck with less than 100,000 km on it.

Do these guys deserve to be bailed out by the US government?

- , Vancouver, BC, Canada

problem #3

Sep 012005

Ram 1500 ST 4.7L V8

  • Automatic transmission
  • 30,000 miles

The heat stopped going to my feet, just went to the defrost, which caused my windshield to crack all the way across. I was having another problem at the same time, with the stereo, and they fixed both at the same time.

I had this fixed, ended up buying the extended warranty to do so, since they had to take the entire inside out. 3 years later, here I am again, but I don't want to spend $700 to get it fixed again! Fortunately, we drive our other vehicle to/from work most of the time, where the heater works! But it's made me think about trading this wonderful truck in on something that has a more reliable heater!

- , Los Lunas, NM, USA

problem #2

Oct 102006

Ram 1500 1500 4.7L V8

  • Automatic transmission
  • 42,000 miles

floor heat only stopped working , took to the dealer ,explained it to them,they said oh yeah it's probably the heater door. this happens somewhat often ,but DODGE says it's not enough of a problem for a recall..................TRANSITTOWN DODGE WILLIAMSVILLE,N.Y. took the dash apart ,yep broken door!!!

they said if i want to fix it will be like $700!!!!

You know...$50 for the heater door, $650 in labor cost.............

I love my truck ,and it's pretty warm, BUT $700 for my feet???


- , Cheektowaga, NY, USA

problem #1

Nov 072007

(reported on)

Ram 1500

  • Automatic transmission
  • 60,000 miles

Turn the control to direct air to your feet and the air goes out the defrost. I get a hot head and cold feet - most annoying.

- , Sunnyvale, CA, USA

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