This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2009 Dodge Ram 1500 this incident happened in southern California on the 605 North interchange with the 91 East. I was heading North on the 605 North. Merging onto the 605, I hear a grinding noise coming from under the vehicle. So I begin to slow down, I then tried to accelerate a bit and notice I have no power. The grinding stops and then I can hear the drive shaft bouncing on the ground below my vehicle. The drive shaft was still attached in the front dragging along the freeway. I immediately pulled over. I get out of the vehicle, and there it is the drive shaft snapped. Ripped right away from the pinion in the rear end. Everything ripped out there were no bolts left on the rear end. I got towed to the nearest Dodge dealer. They inform me that there has been a recall on that particular part. I had never received a recall notice or I would have taken my vehicle in immmediately. Luckily there wasn't anything further damage to my vehicle that I know of. I have just received knowledge of this website. Or else my complaint would have been filed quite some time ago.
Was drive a 2009 Ram 1500 at approximately 30 mph on a back road when I noticed a hum as I took my foot off the gas. About a 1/2 mile down the road the vehicle came to a complete abrupt stop and wouldn't move. Got out and noticed the drive shaft had fallen out of the rear end. I thought that was odd for a vehicle with only 84000 miles to be falling apart like that. Upon looking up on the internet for the cause, I noticed there had been a recall for this very thing. Recall #12V-474 and possibly #13V-038. Took it too the shop and they refused to honor any recall, so I called Chrysler who really couldn't give me a straight answer, but stated that we may be reimbursed for the repairs, but had to pay upfront for it. The quoted cost was $2200 to repair as I'm sure it tore up the rear in.
I was driving at approximately 25-30 mph the rear wheels locked up and I nearly lost control of the vehicle. I safely made it to the center turn lane. The truck would not drive, I could feel and hear a noise from underneath. I got out and looked underneath, the driveline had separated from the rear axle. I pulled the drive line from the transfer case put it in 4WD and tried to drive to a side street, but the rear axle was seized. After taking it to a mech to get fixed that night. I checked and apparently there is a recall for this issue. I do all my maintenance at the dealership where I bough the truck brand new and they never told me, nor did I see a letter in the mail. Had this happened at freeway speeds it surely would have cause a crash.
The contact owns a 2009 Dodge Ram 1500. While driving at various speeds, the contact noticed that the gear independently shifted into the fourth gear from drive. The contact attempted to shift the gear back into drive and it failed to shift position. The vehicle was taken to an independent mechanic. The contact was unsure about what needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 115,000.
While going down interstate my ABS, service 4WD, esp traction control and brake light all came on at same time. When it happened it happened it knocked my cruise off and slowing down. I got back on the gas and started to speed up then all of a sudden my gas became my brake it locked all 4 tires up at high speed. I was very lucky no one was real close to me. I made it to safe place to pull over and check it out and no matter what I did I couldn't get it back going correctly. At first it would do right and get up to 30mph and ease on gas little bit and it would start breaking when touching gas. Has to have it towed. It was very dangerous and I was real lucky not to wreck. I home this problem can get resolved.
- Brandon, MS, USA
Search CarComplaints.com for these popular complaint phrases...
Defroster does not work, blower emits air (cold) but only to floor. Loud popping noise from air box, found actuators were malfunctioning. Nearly caused collision with oncoming traffic. Contacted Chrysler for recall status and they claimed truck was under this recall, however truck had been inspected and found to have no problems with regards to air box actuators. I subsequently found out from a nameless Dodge technician that they were instructed to engage air systems for the inspection and if no apparent malfunction is found they were to pass the recall and write it off. I am outraged that yet another corporate entity is preying on american consumers and getting by with it, while claiming to stand behind their product and it's engineering. I asked Chrysler what repair was needed. They replied" air box circulation doors bad. Would need box removed and replace 5 actuators and doors. Cost would be $800 to $1000 dollars. This is a safety issue 3/4 of the year. I now have been notified by Dodge of another recall for my truck regarding the axle pinion nut. I believe this recall will receive the same attention they gave to my air box issue and therefore am attempting to take action with this complaint. Will someone please make these corporate penny pinching sobs stand up and take responsibility for their poor engineering!!!!
Started driving truck and all gauges went blank including speedometer. Warning lights for air bag, check engine, low tire pressure, brakes, etc. All came on as well as wipers started working with switch in off position!
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA campaign id number: 13V038000 (power train) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Known issue with 2009 Dodge Ram with 5.7 litre hemi engine exhaust manifold bolts breaking. Chrysler has placed tsb 11-002-11 for the repair but this issue is quite common however Chrysler refuses to fix the issue unless the vehicle is under the standard warranty. Bolts can crack/break and cause damage to the manifold itself.
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving at 30 mph, there was an abnormal noise underneath the vehicle followed by a loud bang. The contact lost control of the vehicle and the rear wheels seized. In addition, the contact stated that the vehicle veered to both the left and right before coming to a complete stop. The contact noticed that the driveshaft separated from the rear axle. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failures. The VIN was included in NHTSA campaign number: 13V038000 (power train). The failure mileage was 84,000.
Drive-shaft dropped off rear diff. At highway speed. Diff. Fluid drained causing the rear wheels to seize. I heard drive shaft start to drag and had a loss of power so I was slowing down when at approx. 45 mph rear wheels locked suddenly. I was able to stop safely but was blocking an off ramp for the 2 hours it took to get a flat bed to get the truck. Dealer said pinion nut came off.
The contact owns a 2009 Dodge Ram 1500. The contact stated that while waiting at a traffic light, the rear axle locked up causing the vehicle to become inoperable. The vehicle was taken to the dealer. The technician diagnosed that the rear axle pinion needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was 40,000.
After driving the truck at normal speeds when coming to stops it will stall out on you have to put in neutral and restart this has almost caused me to get it from behind and head on crashes and also with my kids and wife driving very worried to let her drive it.
The contact owns a 2009 Dodge Ram 1500. The contact received a recall notification for NHTSA campaign number: 13V038000 (power train). The contact stated that the vehicle was repaired three times according to the recall, but the failure was not remedied. The failure occurred four times. The dealer stated that the actuator recirculation door needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 25,000.
The contact owns a 2009 Dodge Ram 1500. The contact stated that while driving approximately 10 mph, the vehicle jerked accompanied by an abnormal noise without warning. The vehicle could be restarted. The vehicle was towed to a dealer for diagnostic testing. The vehicle was repaired under NHTSA campaign id number: 13V038000 (power train). The technician also stated that the transmission needed to be replaced, however the transmission was not replaced. The manufacturer was notified of the failure. The failure mileage was 58,000.
I have been informing gulfgate Dodge Chrysler Jeep Inc 7550 gulf freeway houston, tx 77017 (281)477-6767. Of the recall on the rear axle pinion since 2013 and we as of today haven gotten it taken care up. No one has call to follow up. We have been calling them all we receive is we will call when we get some in. I will be keeping this as a record of complaint in my files. If the vehicle gets damage and the cause is of the part not being replace with be a huge issue with us. I will not in the future buy any other vehicle from gulfgate Dodge nor will I refer them to anyone.
There was a recall (N08) on 09 Dodge Ram because the pinion nut comes out and causes the drive shaft to fall off. I was not informed of this recall. The drive shaft fell off of my truck, snapped in half, and got lodged in my rear axel. This resulted in loss of control of my vehicle and nearly caused an accident. I contacted the Chrysler group and was told that even though it was a recall, I had to pay out of my own pocket to have it towed to a dealership. I was also told on 7/29/2014 that they won't repair a recall, because my vehicle is no longer under warranty. The service technician at the dealership confirmed that the incident occurred because of the N08 recall, but Chrysler denied to have it fixed.
I have been trying to get the pinion nut replaced, as per the recall notice for my 2009 Dodge Ram 1500, for the last 6 months. Every time I call the dealer, they tell me that they do not have the part. I called today (7-11-2014) and was told again that they did not have the part. They tell me that the manufacturer is only sending them one part per 7 days. Luckily, I have not had any problem yet, but would sure like to have this problem remedied. The dealer is auto nation spring. Very disgruntled customer.
The contact owns a 2009 Dodge Ram 1500. The contact received a notification of NHTSA campaign id number: 12V474000 (power train) and stated that the part needed was unavailable to service the vehicle under the recall. The dealer was uncertain when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Stanton, CA, USA