This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ram 1500. While parked, the vehicle caught fire. There were no warning indicators illuminated. There were no injuries. The vehicle was towed by the insurance company. The manufacturer was notified. The vehicle was not diagnosed. The failure mileage was approximately 93,000.
The contact owns a 2011 Ram 1500. The contact stated that the vehicle experienced stalling and failures with starting. The failures occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the tipm needed to be updated. Update installed and has not corrected problem. Most likely has failed and needs to be replaced. The failure mileage was approximately 62,000....updated 11/01/16 the dealer informed the consumer the fuel pump relay was faulty. The dealer fixed the problem by supplying power to the fuel pump, using an alternative source. Updated 11/03/16.
The tipm our Dodge truck is faulty. It has issues starting, the lights will stop working, the lights on dash come on, there is an issue with the oil just disappearing, the fuel pump relay. I have done extensive research online and saw that several vehicles under Chrysler and Dodge have had this issue with faulty tipm and there was even a class action lawsuit, but the NHTSA felt there wasn't enough of an issue with the Dodge Ram to push for a recall. I believe that this needs to be pushed for a recall. This issue is occurring in a lot of Ram and they are passed the warranty and when you purchase a new warranty this issue is not covered. All expenses are paid out of pocket. This is an issue that Chrysler and Dodge have been aware of for years. Our Dodge Ram has been at the shop several times with issues and they did not tell us once about the tipm issues. We had to figure it out ourselves with internet research. A customer should not be paying close to or over $2,000 out of pocket to fix an issue that the manufacturing company new was a defect or faulty. Several million Dodge Ram owners have had this issue over the years and have reported it according to the publication of the NHTSA. I don't understand why customers are being punished to protect the manufacturer's mistakes. Our Dodge has spent more time in the shop in the past year then with us. We have only owned the vehicle for two years.
Truck has intermittently started off an on the entire time I've owned it (10 months). Truck died while on the highway and had to coast to a stop truck now wont start at all I've taken it to the dealership multiple times and they've replaced the fuel pump, wiring harness. Same symptoms appear after both "repairs".
I have a Dodge Ram 1500. A couple of days ago I was in rush hour traffic doing about 60 mph when the timing chain broke and the truck died! I was lucky to be able to coast across 4 lanes of traffic and onto the shoulder. After doing a quick search I found that there has been a recall on the same engine in the same year but only if its in a charger, challenger or a 300(the recall is called customer satisfaction notification P01, see attached). The failure I experienced is the exact same problem as what happens in the cars. I was doing highway speed in fuel saving mode and when the engine automatically kicks into 8 cylinder mode the timing chain brakes. My vehicle is out of warranty and the dealer tells me the engine is not covered by the recall because its in a truck not a car. When the chain breaks in one of these engines it completely destroys the pistons and valves. I need new engine! this is very unsafe flaw in this engine and the recall should apply to all engines of this model including the ones in Ram trucks. I am a very experienced driver im certain that if this had happened to anyone with less experience this would have caused a very serious accident.
- Maple Ridge, AZ, USA
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Lifter failure and cylinder misfire. Loud engine tick which is caused from failing lifter and spring to cause severe damage to the cam. Common problem with the hemi 5.7L. Truck has less than 47000 miles and just out of warranty. Repairs are costing $3800. Truck is undrivable for fear of engine piston breaking cylinder wall.
Truck started making a noise from the engine sounded like a bearing in a pulley brought it to a repair shop there diagnose was a valve seat going bad and it is common in 5.7 hem I engine which is what I have. How is Chrysler helping truck owners repair this financially since it is a know problem that was not told to Ram owners when they buy these vehicles. Only has 129,000 miles with a repair cost $4,500 -5000.00 dollars. This is the first Ram I've ever owned and I really do expect Dodge/ Chrysler to help me out with this issue financially.this started last week when I first started the truck in the morning and in 1 week the tick tack sound went from every 2-6 seconds to every 2-3 seconds and increases when it warms up.
While driving on a 2 lane road at 50 mph approx speed, the engine shut off. Power steering and power brakes became extremely stiff, but I was able to muscle truck to shoulder. After stopping, I put it in park, the key was still in on position; turned key and engine started. I have owned this truck for 45 days and this has happened twice at totally random times. I am very fortunate I was on a road without much traffic. Had I been in a steering, passing or other situation, I could have been in a serious accident I learned from internet that this is a frequent complaint of Ram owners and other Chrysler product vehicle owners, and that a recall has been issued for certain Chrysler vehicles already. The faulty part was the tipm module. There is also a class action lawsuit in process involving other Chrysler vehicles not yet recalled, including the model I own. I took the vehicle into the dealer, and they could not positively identify the cause. They would not agree to replace tipm even though I'm under warranty, but instead wanted to do software updates on several "modules" and said if it happened again, I should bring it back. Totally unacceptable!!! I called Ram customer care and explained that the vehicle is dangerous and that I cannot accept a software update in the hope it fixes it given the tipm history of these vehicles. They advised that there were no diagnostic "codes" present, so they would not replace the tipm. They then admitted that a faulty tipm would not produce any codes, but again said they needed to rule out a software issue first by trial and error and refused to replace the tipm even though there was no way to diagnose if it was faulty. My son is driving this truck to college, and I am not about to risk him being killed in this vehicle so I was forced to pay $1,350 for a new tipm. Ram needs to recall these immediately.
The contact owns a 2011 Dodge Ram 1500. While the vehicle was being warmed up, an abnormal noise could be heard from the engine. The failure was persistent. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
In a nutshell, , my truck had about, ,,14K mikes on it. Purchased new. It took off in exess of 100mph. Couldn't stop it!!!!!!! almost killed my son and I!! have been fighting, ever since to get Chrysler to replace the motor, , as it sounds every bearing in the motor, , when I finally put transmission in neautral to stop the truck. To date, the truck has a rearmain leak, because of instead of replacing the motor. Chrysler, tried to take the cheaper way out and only replace a part at a time. In doing so this, cost them way more $. motor no longer has a bearing noise. But it does have a rearmain leak. That they have tried to repair 3xs so far!! now, ,,,, I'm still waiting to see if they will replace the motor, or try again"?? last I knew the goslden rule was 3 xs and ure out!!!! my patience, is gone. The truck, has spent most of its life in a dealers garage. And most of its 40K miles are from the dealers tech. I have all documentation to prove everything I say. All from the day it took off on me. The real problem is..... why did it take off? and the answer to that. I figured out. Who wants that info" cause I have figured that out. It took 3 yrs. To figure out. Is all I want is a new vehicle, as I never got to enjoy that. Just cost me alot of time, and $.
When I first purchased the Ram truck it would suddenly die, I would need to turn the ignition all the way off and it would restart with no problem. I worked for the dealer I purchased it from and they found no stored codes in the onboard diagnostic system. This occurred about five times and each time nothing was found. It stopped and has not re-occurred in almost 20,000 miles. In August and September of this year the vehicle suddenly went into a high engine rev for no apparent reason (like I was pushing the gas pedal but I was not). Each time this occurred, the vehicle began to accellerate and I put it into neutral, I pulled off the road and turned of the vehicle and restarted it normally. It functioned normally after restart. I took it to a dealer in jefferson Wisconsin who checked for codes and found nothing stored in the computer.
The contact owns a 2011 Dodge Ram 1500. While parking, the steering wheel became difficult to maneuver. The contact mentioned that fumes of smoke were coming from the hood. The contact opened the hood and discovered that an unknown hose was spraying liquid onto the serpentine belt. The vehicle was not diagnosed or repaired. The VIN was not included in the NHTSA campaign number: 14V475000 (steering). The manufacturer was not notified of the failure. The failure mileage was 77,000.
The contact owns a 2011 Ram 1500. The contact stated that while driving approximately 30 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was repaired however, the failure recurred as the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and the VIN was not included in NHTSA campaign number: 14V530000 (electrical system). The failure mileage was 52,885. The VIN was not available.
While driving my pickup truck at a speed of 30-35 mph, the power turned off and the speed decreased at a fast rate. Luckily, I was able to pull into a business to turn my ignition to "off" and turn my vehicle back on. I did not have access to any electrical equipment in my vehicle. This has happened four times in the last 2 months.
Vehicle lost power in traffic, unable to use hazard lights. Towed to mechanic informed the tipm needs to be replaced. This ties in with an earlier repair involving the fuel pump that was continuously running.
I was driving along at posted highway speeds when my engine suddenly failed and lost all power. Fortunately, I was able to drift to the side of interstate without incident where I called a towing company to be picked up. My truck has 130,000 miles on it but has never shown any sign of a problem. The truck was serviced regularly at 5000 mile intervals. Majority of mileage were highway miles between 70 - 75 mph. Normally, I would chalk this up to high mileage. However, during the search for any problems with a 5.7 L hemi engine, I noticed the following recall and was curios as to why my Ram 1500 was not included: This recall covers a specific build period. The vehicles involved are 20092012 Dodge challengers (lc), Dodge chargers (ld) and Chrysler 300S (LX) equipped with a 5.7L hemi engine (sales code ezd or ezh, which are the mds engines) and rear axle ratios of 3.06, 3.73 or 3.92 (sales code dmp, dme or dmh). The build period is from August 4, 2008, through July 10, 2012 (mdh 080406 through 071008). The recall is titled customer satisfaction notification P01 engine timing chain and chain guide and is dated February 2014. Since the engines are nearly identical, there is no reason that my truck should not be covered under this recall. The timing chain failure in my 2011 Ram 1500 slt 4X4 crewcab caused catastrophic damage to the entire engine to the point where it need to be replaced. This truck was purchased new and was expected to last much longer than it did. I am very lucky to have been able to get safely off the highway without being involved in a major accident with one of the many tractor and trailers or Washington DC commuters. There is no sufficient reason for the metal timing chain failure other than a manufacturer's defect already acknowledged in other vehicles with the same engine by the Chrysler corporation.
While driving at freeway speeds my truck completly shut off, I lost power to everything, including power steering. I had previous had my truck into the dealership for problems with my fuel pump staying on and learned it was a problem with the tipm (totally integrated power module) which Chrysler is aware of and has recalls for some vehicles in certin states. The symtoms my truck is having is the same listed in many of the complaints, ie. Vehicles randomly shutting off, fuel pump staying on and draining the batteries, air bags randomly deploying. After researching multiple fourms and website I found its a very common problem among Chrysler vehicles. This needs to be addressed before someone gets hurt or killed due to faulty parts and equipment.
Vehicle stopped running while exiting the Florida turnpike. Timing chain broke due to a failure of a plastic chain guide causing bent valves and catastrophic engine failure. Similar failures took place in the challenger and charger models causing Dodge to issue a 50,000 unit recall ( www.hotrod.com/news/Chrysler-hemi-timing-chain-defect/ ).
The contact owns a 2011 Dodge Ram 1500. The contact stated while driving approximately 30 mph, the engine stalled without warning. The contact mentioned that after resetting the key, all the warning lights on the instrument panel illuminated. The vehicle failed to restart. The vehicle was towed to the dealer for a diagnosis. The technician stated that the control module failed and the win module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
While slowing down to make a turn, the engine stalled out. This has happened once before approximately 1 month prior. During both instances, I coasted through the turn to a stop but had difficultly steering and braking. Both times the vehicle restarted. I believe in other circumstances this issue may cause a crash situation. I have researched for recalls and bulletins but found none. I have, however, found many online internet complaints about this same or similar problem.
A D V E R T I S E M E N T S
- Lake City, FL, USA