This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Ram. The contact stated that the fuel tank fractured and detached from the vehicle. The vehicle was towed to the dealer and the contact was informed that the failure was caused by normal wear and tear. The dealer stated that the contact should have paid more attention to the straps because they are designed to eventually wear out. The vehicle was not repaired. The failure and current mileage was 109,000.
The vehicle was taken to the dealer for repair of the fuel gauge, fifth gear and recall. When the vehicle was picked up two weeks later the other work was done but the recall work was not performed.
While pulling a trailer with vehicle on it consumer started to smell something funny, consumer rolled down the window and black smoke rolled in, then consumer pulled over and vehicle burned up.
A D V E R T I S E M E N T S
- Rochester, NY, USA