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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Dodge Ram 3500 suspension problems

suspension problem

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1997 Dodge Ram 3500 Owner Comments

problem #2

Feb 221997

Ram 3500 4WD Diesel

  • miles

A D V E R T I S E M E N T S

Mechanics all said vehicle is a danger to drive injury could result, it cannot be repaired. It has been worked on for this bucking problem about 15+ times. New shocks, clutch assbly, tires, stab shocks, drive lines, drive lines balanced, carrier bearings, rear end, entire rear axle, springs, etc., and many other stabs at the problem have been done. The rear wheels will still buck so bad the wheels come off the pavement at times. Chrysler said that personal safety was not a concern, only the bottom line dollar in them buying this vehicle back. At least 2 mechanics, a service mgr. And the customer relations lady at Montana Dodge have said this pickup is unsafe for me to be driving. The rear end is now going out, the transmission is leaking now and it is an accident waiting to happen. Chrysler said they would buy it back, penalizing me dearly on mileage even though the truck has had problems since it was new. Montana Dodge has told Chrysler they will not work on it anymore, that it is unsafe to drive. My extended warranty is still good for another 25,000 miles or 2 more years. The "laison" paid by Chrysler is who told me that safety had nothing to do with the price Chrysler paid me, it was just a bottom line dollar they were concerned about. Chrysler troubleshooter techs sent a vib machine to pinpoint the problem, it showed to be the output shaft of the transfer case. A used transfer case was installed, it still bucked. Used parts were traded out for the entire rear axle assembly and it still bucked. This bucking is so violent, that stuff off the dash will go into the back seat area if I allow it to stay in this bucking mode. Someone would 100% without doubt be injured seriously or killed if this vehicle were to remain on the highway. Chrysler doesn't seem to really care and said as much through their laison. Thank you very much for listening. I either sell it back to Chrysler at a great money loss or drive a dangerous vehicle.

- Laurel, MT, USA

problem #1

Aug 111997

Ram 3500

  • miles
Shocks failed causing excessive tire wear prior to recall, after consumer became aware of recall, shocks were repaired under recall.

- Hawthorne, CA, USA

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