This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has been to dealer a minimun of 8 times between Sept and Dec. 02. steering and brake problem have never been corrected. Dealer has replaced power steering / brake fulid which had turned black. Replaced lower ball joint, tie rod, power steering pump, steering gear box. With my permission the truck was taken to the Dodge tech center where the tech / trainer used my vehicle for demonstration lesson /diagnosis and determined that the hydra pump (brake cylinder) was defective. This too was replaced with no better results. Please be aware that hydraulic brakes and steering are a part of the same system and share 1 pump. The tech advisor as well as the service manager together with the mechanic agree that this system is inadequate.
Vehicle has been to dealer a minimun of 8 times between Sept and Dec. 02. steering and brake problem have never been corrected. Dealer has replaced power steering / brake fulid which had turned black. Replaced lower ball joint, tie rod, power steering pump, steering gear box. With my permission the truck was taken to the Dodge tech center where the tech / trainer used my vehicle for demonstration lesson /diagnosis and determined that the hydra pump (brake cylinder) was defective. This too was replaced with no better results. Please be aware that hydraulic brakes and steering are a part of the same system and share 1 pump. The tech advisor as well as the service manager together with the mechanic agree that this system is inadequate.
While applying ABS at low speeds, brakes failed, resulting in a minor collision. Dealership found that seals of master cylinder/ front disc rotors, and calipers were ruined. The calipers were leaking fluid on the right front side. The pads were replaced. The brakes were fine so consumer drove on. The next day the brakes falied to stop vehicle causing consumer to hit a semi truck. The vehicle was taken to the dealership where the brakes, calipers and rear shoes were replaced. This did not fix the problem. The mechanic discovered the master cylinder was bad and needed replacing.
Consumer states that the brakes on the vehicle do not work properly the stopping distance has increased on the vehicle and the consumer also has trouble slowing the vehicle down at times. Contacted dealer and the dealer has looked at the vehicle but have not found the problem.
A D V E R T I S E M E N T S
- Smithtown, NY, USA