This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The cummings diesel engine. The vacuum pump couplings that are attached to the power steering unit which sits on two 1/4 pieces of steel and controls the front end of the vehicle are broken, resulting in no steering and braking. Consumer contacted Chrysler. However, no one will talk to consumer.
While vehicle was being driven it would not go straight, but continously pulled to either right or left which has resulted in a collision. Dealer replaced steering box three times, and track bar, and steering pump, which did not corrected problem. Dealer replaced steering box 2 times, power steering was lost when brakes were applied.
- Chewelah, WA, USA
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- Bulls Gap, TN, USA