really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 3500 accessories - exterior problems

accessories - exterior problem

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2002 Dodge Ram 3500 Owner Comments

problem #2

Jul 022002

Ram 3500

  • miles


Driver's side mirror came out of socket while manually folding in for car wash 7/02. Replaced by dealer at that time. Passenger side mirror came out of socket during manual fold in for car wash 10/02. Replaced by dealer. I was told there was no known design defect and replacement mirrors have the same design. This could become a safety issue if it occurs while driving.

- Brookfield, WI, USA

problem #1

Sep 062002

Ram 3500 4WD

  • miles
Folding side mirror spring mechanism failed causing the mirror to "flop" against the side of the vehicle. These mirrors are designed to be folded in and out for clearance at drive-up windows, car washes, etc. The passenger side mirror failed while driving in early September and was repaired under warranty by the dealer in mid-September on 10/19/2002. The driver side mirror failed, this time while folding it back out from the "in" position to the "normal" position. Since there is no way to "rig" the failed mirror in place so that the driver can use it, and because of the long wait for a replacement part, this defect presents a serious safety hazard.

- Spring Lake, MI, USA

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