really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
72,651 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Ram 3500 body / paint problems

body / paint problem

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2003 Dodge Ram 3500 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Oct 172010

Ram 3500 4WD 8-cyl

  • 57,000 miles


The dashboard in my 2003 Dodge Ram 3500 truck has two cracks that appeared over night while it was parked one runs completely across the center the other crack is on right side. This truck has only 57,000 miles and has never been off road is driven 3 miles round trip a day and has been maintained.

- Piqua, OH, USA

problem #19

Jul 012009

Ram 3500

  • 85,000 miles
I have a 03 Dodge and my dashboard is cracking, Dodge will do nothing to rectify the problem of which they know they have. Once it begins cracking if you are in a wreck the plastic pieces will act as a flying projectile and could harm someone.

- Columbus, KS, USA

problem #18

Jan 012009

Ram 3500 6-cyl

  • 99,000 miles
I own a 2003 Dodge Ram 3500 pick up truck and the dash board is severely cracked and falling in. These pieces of hard, sharp plastic could become projectiles in a collision and/or interfere or damage the airbags underneath the dash. This is a serious problem and could be very dangerous. There are many people have the same problem with their Dodge trucks. These are not just small cracks. There are large holes where the dashboard has actually caved in.

- Dale, TX, USA

problem #17

Jul 252010

Ram 3500

  • 122,000 miles


2003 Dodge Ram 3500 dash cover has cracked and shattered. There have been not collisions, etc. With the truck, it just started cracking. Then the local dealership took it out 3-4 times to attempt to repair a heater core and A/C problem. Each remove/replace cycle resulted in additional damage. Currently, two completed cracks through the entire dash, running parallel with the frame. The forward portion with the defrost vents is also cracked and 5 of the 7 vents are damaged or totally missing. Nothing has ever been placed on this dash heavier than a baseball hat, it has no scratches of dings. The edges of the cracks and resulting holes in the dash are sharp and would cut any exposed skin that came into contact with them. I would hate to be in any collision with this vehicle as dash plastic would be flying everywhere. I repeat, there have been not collisions or crashes with this vehicle.

- Brookport, IL, USA

problem #16

Jan 122003

Ram 3500

  • 99,000 miles
2003 Dodge cummins 3500 4X4 dash cracked in several places several owners I know have the same problem, this could break out in an accident an injure someone.

- Clifton, TX, USA

problem #15

Jun 182010

Ram 3500

  • miles
Dashboard splits and causes safety hazard.

- Indianapolis, IN, USA

problem #14

Mar 032007

Ram 3500

  • 84,000 miles


I feel that the cracked plastic dashboard on my 2003 Dodge Ram 3500 4X4 laramie goes beyond a cosmetic issue into the realm of a possible major safety concern. The dash pieces that break off could fall down and pinch wiring, cause the fan to jam, etc which can cause a potential fire while driving down the road. This did not personally happen to me but I have read about Dodge trucks catching fire with no definite cause determined through investigation.

- Des Allemands, LA, USA

problem #13

Feb 152010

Ram 3500

  • 79,000 miles
I have a 2003 Dodge 3500 and the dash just started falling apart. It has like 10 major cracks and they just suddenly appeared. I think it is going to cave in.

- Lufkin, TX, USA

problem #12

Mar 092010

Ram 3500

  • miles
Holes in dash of Dodge trucks which leave sharp and jagged edges.

- Westville, OK, USA

problem #11

Nov 042009

Ram 3500 6-cyl Diesel

  • 68,000 miles
2003 Dodge Ram 3500 pick up truck... the dashboard is severely cracking. The dashboard starting cracking in Nov 2009 starting off as a small crack. Now in March 2010 the dashboard is cracking everywhere. Was told by a dealership in 2009 the dash was $500. Now dealership in March 2010 saying dash N/a in the usa. Spoke w/ Dodge Corp lodged a complaint. Told by dealership April 2010 that new dash is around $1800 because new dashboard and duct work area needed (that a new system of dash/duct are now being used.) this indicates that there is a problem on the dashes that Dodge Corp is a ware of - but not enough concern to issue recall. This is a known problem with all Ram from '98 to '03 - there are complaints listed on the internet and on the news (channel 6 news, orlando, fl 2007 and wlbt3, ms 5/2008). The cracking dashboard can act as shrapnel in an accident causing serious injury. The exposed wires in the sunlight can cause malfunctions while driving which can lead to an accident.

- Jacksonville , FL, USA

problem #10

Mar 012008

Ram 3500

  • miles


The dash on my 2003 Dodge Ram 3500 has multiple cracks that have occurred from normal driving no wrecks or accidents. I feel that the pieces of hard plastic could become lethal projectiles in an accident.

- Aledo, TX, USA

problem #9

Nov 302008

Ram 3500

  • 43,000 miles
Cracked dash board that could become projectiles in the event of a crash. These dash boards are made of cheap plastic and crack bad.

- Live Oak, TX, USA

problem #8

Nov 102008

Ram 3500

  • 110,000 miles
Dash cracked up.

- Deltona, FL, USA

problem #7

Apr 232009

Ram 3500

  • 44,000 miles
Dash just cracks pieces, although small for the moment, fell out of the dash.

- Live Oak, TX, USA

problem #6

Oct 152008

Ram 3500

  • 80,200 miles
Dashboard on 2003 Dodge Ram 3500 cracking. Dealer does will not stand behind product. I have read on the internet that this is a recurring problem with the Dodge Ram trucks.

- Port Neches , TX, USA

problem #5

Oct 052007

Ram 3500

  • 74,420 miles
My 2003 Dodge Ram 3500 truck dash board started craking in many places and is getting worse.

- Brooksville , FL, USA

problem #4

Jun 172006

Ram 3500

  • 97,000 miles
2003 Dodge Ram 3500 quad cab - severe dashboard cracking in several places. Not under warranty.

- Sarasota, FL, USA

problem #3

Jun 252007

Ram 3500 4WD 6-cyl Diesel

  • Automatic transmission
  • 38,000 miles
We own two 03' Dodge Ram a 1500 and a 3500, both of witch are experiencing cracks in the dashboards.

- Saint Cloud, FL, USA

problem #2

Dec 012006

Ram 3500

  • miles
Even though I have taken care of my vehicle, the dashboard has several cracks in it. The dealership will not help me. They say I must purchase a new dashboard for about $700. I have other friends with the same type of vehicle and they also have cracks. Shouldn't there be a recall? my dad's 93 Chevy is fine.

- Richmond, TX, USA

problem #1

Oct 152005

Ram 3500 4WD 6-cyl Diesel

  • Automatic transmission
  • 75,700 miles
The contact owns a 2003 Dodge 3500. When he bought the vehicle he was told this truck was in good condition. The contact took the vehicle to dealer to have running boards put on and the mechanic told him that the two bolts that hold the cab on the frame were missing. Updated 11/29/05.

- Hernando , FL, USA

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