really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
20,217 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Ram 3500 seat belts / air bags problems

seat belts / air bags problem

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2003 Dodge Ram 3500 Owner Comments

problem #6

Apr 202009

Ram 3500 6-cyl Diesel

  • miles


2003 Dodge Ram heavy duty truck began to get crackes in dashboard around yr 2009 2 large cracks are now in dashboard.

- Marietta, SC, USA

problem #5

Oct 012010

Ram 3500 6-cyl

  • 104,500 miles
The dashboard on my 2003 Dodge 3500 quad cab had developed cracks which has split the dash into pieces directly in front of the passenger seat and directly over the passenger side airbag. The cracks and broken dash pieces will not allow the passenger side airbag to deploy properly in the event of a crash and not only will the airbag harm the passenger, the broken pieces of dash will be dangerous as well. This vehicle has been properly maintained, and is in good condition. The dash cracked and broke as a result of normal driving; the vehicle has never been in an accident. The dealer said that the vehicle is out of warranty and will not pay to replace the dash. Not only will the airbag not deploy properly due to the cracked and broken dash and threaten the passenger, it could also deploy in a manner hazardous to the driver. This is a defect many 2003-2005 Dodge 3500 truck owners have experienced and is widely discussed on internet forums. Dodge 3500 2003 model dashboards should be recalled and replaced by dealers because the defective dashes installed by Dodge are a high safety hazard for passengers and drivers as well due to the fact that they will not allow the passenger side airbag to deploy properly in the event of an accident. While I must include an incident date below this problem occurred and expanded over the course of 2010.

- Dewitt, AR, USA

problem #4

Jan 022004

Ram 3500

  • miles
Air bag did not deploy in a collision. Another vehicle ran a stop sign, I T-boned the other vehicle with the front of my truck, yet air bag did not deploy.

- Hickory, PA, USA

problem #3

May 282004

Ram 3500

  • miles


While traveling 65-70 mph and changing lanes power steering became hard. This resulted in a tractor trailer rear ending consume's vehicle and pushing it on side of mountain. Upon impact, air bags did not deploy.

- Canyon Country, CA, USA

problem #2

Feb 012004

Ram 3500 8-cyl

  • 15,000 miles
The consumer lost control of vehicle while driving on an icy road between 30 - 35 mph. When this occurred, the vehicle hit a pole head on. Upon impact, none of the frontal air bags deployed, and the passenger side seat belt unbuckled. The passenger sustained serious head injuries when his head had come in contact with the windshield. ODI followed up with consumer and learned that the passenger side seat belt buckle did not release as earlier stated in the crash. The complaint was on the performace of the retractor. The passenger side seat belt retractor may not have locked up during the impact. The vehcile was totaled and taken away. The consumer could not inspect the retractor for ODI during the follow up call.

- Stamford, CT, USA

problem #1

Nov 042003

Ram 3500

  • 1,800 miles
Vehicle was involved in a frontal collision while driving at 60 mph. Upon impact, neither driver's side nor passenger's side air bags deployed. There were no injuries or fatalities. However, vehicle was totaled.

- Westmorland, CA, USA

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