This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ram 1500. The contact stated that while driving approximately 30 MPH, there was a loud bang underneath the vehicle. The contact stated that the rear axle was completely locked in position, causing the rear wheels to start dragging while the contact was pulling to the side of the road. The vehicle was towed to certified mechanic who diagnosed that the drive shaft had disconnected from the rear differential. The contact related the failure to NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2010 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 17V821000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lithia Chrysler Jeep Dodge Ram of pocatello, 633 bullock St, pocatello, id 83201, (208) 904-3369) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
While my dealership has taken care of my 3 issues here, I want to let folks know: Front end steering. 2 yrs after purchase, I started to have front end steering shimmy. The first time, the tie rod became loose, and was replaced by the dealership. 2nd time, I was backing out of my driveway, (loose sand) and the tie rod end literally snapped in 2, rendering the steering useless. Reading the ladies story about her husband being ticketed for falling asleep when I have had it happen to my truck I thought I needed to speak out. Drive line issue: The support bearing on the drive shaft, went while driving with out notice. Luckily I was driving down my drive way which is about 500 feet long and wasn't going but about 15 mph. It had to be towed in and was covered under warranty. I love my truck and currently have 136K miles on it. The fuel mileage wasn't impressive but minor mods have brought it closer to 20 mpg when empty. I think I still have pictures of both the snapped tie rod and when it was wore out. Luckily I wasn't going fast when the snap happened, but the sand shouldn't have torqued the tie rod so hard to snap it when backing out of the drive way.
Driveshaft disconnected/slipped out of rear diff (hanging down - still on truck) loss of power/had to coast to a safe area during coasting came to a sudden stop/something locked up in rear diff.
While traveling a local road at approximately 30 mph, the rear differential made a short term humming noise and then a grinding sound. Rear differential locked up shearing the pinion shaft and allowing the driveshaft to drop free of the rear differential, hit the bottom of the truck several times and then drop to the ground. Vehicle was towed to the local dealership where it remains waiting on parts. According to the dealership, Chrysler has switched suppliers of the ring and pinion kits and there is currently a backorder of approximately 175 parts kits. Current release date for the parts is October 2012.
Driving around 30 miles per hour, and it has happened twice it has surged in speed with out pressing the gas pedal for no reason. Nothing was done because being it doesn't happen all the time when I take it to the dealer it will not happen more than likely.
A D V E R T I S E M E N T S
- Banner Elk, NC, USA