This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle developed oil leak. Diagnosed as head gasket leak. Warranty will not cover repair. There seems to be hundreds of complaints pertaining to this issue yet the manufacturer appears to be ignoring the prob lem (apparent design/manufacturer flaw). Why is Chrysler Corp. Not being forced to address and resolve this issue? if their position on this issue is one of we dont care, which is what I hear by reading all the complaints about head gas kets and their failure to cover the repair, maybe the public needs to boycott the ir products. I know that I will never own another one of their products. Qual ity seems to be a thing of the past with them. I just hope that one day manageme nts family members get stuck somewhere in one of their products like the I did. Maybe theyll start caring about the people that buy their products and keep th em in business. I can only hope.
Engine developed serious oil leak. Referred to dealer. Advised that head gasket blew and that camshaft oil seal failed. Advised that engine is making sound indicitive of internal component failure. Dealer insists head gasket and cam shaft oil seal and other damage unrelated. Currently awaiting estimate for repair, possible complete engine overhaul.
Power steering went out (65 mph on curve hose came off, head gasket replaced, steering gear replaced, new rack was installed, replaced up-strem oxgen sensor, power steering leak, dealer could not find leak.
Head gasket was replaced once at the dealer. The next time I noticed the head gasket leaking, we were out of warranty. Therefore due to the high cost of a recurring head gasket failure, the problem still exist. Thank you for letting our voice be heard!
Head gaskets blewout, leaking coolant onto engine and cracking the exhaust manifold. Dealer is inspecting and will repair vehicle. Consumer adds that the rear seal needed to be replaced due to the leak, total cost of repairs were $1600 dealer stated cold weather played a major part in damage.
Consumer informed by independent service agent that vehicle's head gasket was bad and that this had been an ongoing problem with this make and model of vehicle.
Head gasket - have had to replace two (2) head gaskets due to leaks in three years. First one cost a deductible of $500 and the second one will cost me $250, although I know that Dodge has issued tech bulletins to address installation problems. Dodge did the good will bit in both cases by supposedly splitting the cost 50/50. This is an outrage that consumers are required to pay such hefty fees for inferior/faulty designs. Brakes - apparently the design of the calipers includes a cylinder made of some type of plastic. This plastic is not able to withstand the heat of normal braking operations and will not contract properly when cooled down. Because of this the caliper sticks in an extended position which casuses the disc pad to stay in constant contact with the rotor, thus wearing down the pad prematurely and causing possible damage to the rotors. This cost me $559 the first time and since then I have simply been changing the pads earlier than necessary to prevent further damage to the rotor. Although this has not resulted in an accident, I believe it could (or has to others?) cause an accident/fatality on an extended trip.
A head gasket failure due to a loss of oil blowing out of the manifold dealer / manufacturer notified, and informed consumer vehicle was not covered under a recall. Feel free to provide any further details on this matter.
A D V E R T I S E M E N T S
- Corpus Christi, TX, USA