This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Stratus. Within a period of 4 years, the ball joints and lower control arm were replaced a total of 3 times. Recently, she was advised the ball joints and lower control arm would need to be replaced a 4th time. The manufacturer was contacted and advised they would not assist due to high mileage of the vehicle. The vehicle was outside of factory warranty. The failure mileage was 86,000 and the current was 120,000.
The contact owns a 2003 Dodge Stratus. While driving 35 mph heard a noise in the tire area and the vehicle started pulling to the left. The mechanic stated that the left front upper ball joint broke. Also, the front and rear upper and lower ball joints had excessive play. The mechanic stated that the left and right front sway bar links were worn out, and the left and right inner, and outer tire rods needed to be replaced. The mechanic repaired the left front upper ball joint. Since the replacement the vehicle has not been driven. The current and failure mileage were 92,000.
The contact stated while driving felt a slight bump while turning the wheels. He took the vehicle to a dealership, where they found it was the right side lower ball joints that where worn out. Repairs will be made at the contact's expense.
- Radcliff, KY, USA
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- Reeds Burg, WI, USA