This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is an open recall from Ford for almost 2 months and they dont have the remedy to close the recall. I dont feel secure to drive the car and the manufacturer to fix the identified problem on priority basis.
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I ask that Ford be immediately compelled to issue guidance o confirming completion of Manufacturer Recall Number: 23C16 / NHTSA Recall Number: 23V358 for vehicles produced but held by dealers pending completion of this recall. Nearly three years ago I reserved a 2021 Bronco from Ford, after multiple model year changes and re-orders, I am still without the vehicle I eagerly anticipated. Despite this, I have been patient. My vehicle finally entered production on 4/26/23 and sat in this status until 6/27/23. Miraculously, after entering a built status on 6/29/23, it was delivered to the dealer on 7/9/23. I thought my wait was over. Sadly this was not the case, as a recall requiring two inexpensive plastic clips be installed on the rear seatbelts, originally announced in May was finally issued six weeks later on July 5th. Despite the fact that this recall did not affect vehicles built after May 9th, and it appears my Bronco was shipped with the recall being completed, but not marked as such in OASIS by the factory. This would seem to be a swift matter for the dealer to address, however, it has come to my attention that Ford may be unable to supply a relatively simple fix to dealers until Q4 and has not yet formalized a remedy to be implement at the dealer level depsite having implemented the correction at the factory, and this delay has put me in an untenable situation. On July 10th, I completed all purchase paperwork, and made payment in full. My vehicle is registered and insured in my name. The fix, as evidenced by the attached photos, was implemented at the factory. Despite this, my VIN is subject to a stop sale with no time horizon on correction of this bureaucratic oversight. Ford and NHTSA must take action now to permit me to take possession of a vehicle that meets all safety requirements and is currently losing value while sitting on a lot.
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Ford Bronco. The contact received recall notification of the NHTSA Campaign Number: 23V358000 (Seat Belts) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Elkridge, MD, USA