The vehicle started showing excessive tire wear with only 3500 miles on it. We took it to the dealership to have this checked and discovered it the front suspension was severely out of alignment they aligned the suspension and 1500 miles later it was out of alignment again and was re aligned. Then 1500 miles later it was aligned yet again because of excessive wear and pulling hard to the left. The vehicle was returned to the dealership it was purchased from and they kept it for 27 straight days and claimed to have done 5 alignments and the 5th one worked. We drove the vehicle 1000 miles and the front tires were showing even worse wear and the front end was discovered to be out of alignment yet again. As of today the vehicle is scheduled to be returned to the dealership for a 5th time with no real remedy or answer on the issue. I uploaded 10 documents but have 11 more available.

- Kirbyville, MO, USA

The contact owns a 2024 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Montgomery, TX, USA

Dealer sold us a brand new vehicle with an active recall. Recall# 25S01/25V025 which was released January 21st, 2025. We bought the vehicle [XXX]. There was ample time for the dealer to pull these vehicles from the lot and prevent them from being sold. I spoke with a Ford customer service representative (case# [XXX]) and was told this dealer sold several vehicles with this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Atascocita, TX, USA