This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to open the rear windshield, the lever on the windshield detached from the vehicle. Due to the failure, the contact was unable to close the rear windshield and had to use a bungee cord to secure the windshield. The vehicle was taken to the dealer where the contact was informed that the liftgate windshield assembly needed to be replaced. The contact was also informed that the vehicle was no longer covered under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 33,000.
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, the contact-??s daughter-??s arm bumped into the passenger-??s side windshield, and the windshield was severely cracked. The vehicle was taken to an independent mechanic but was not diagnosed; however, the windshield was replaced. The contact stated on one occasion while driving 70 MPH, a small object struck the passenger-??s side windshield, and a large crack was formed. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 38,956.
The contact owns a 2021 Ford Bronco Sport. The contact stated that the windshield had fractured in the lower corner of the driver's side and extended towards the center of the windshield. The vehicle was taken to a glass specialist who replaced the windshield. The failure occurred an additional two times. The windshield was replaced by the glass specialist the second time; however, the windshield was not replaced after the third time. The vehicle was taken to the dealer, but the windshield was not replaced became the Warranty coverage had expired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 10,000.
The contact owns a 2021 Ford Bronco Sport. The contact stated that she noticed a crack was formed at the bottom of the windshield. Upon taking the vehicle to a dealer for an oil change, the mechanic informed her that several cracks had formed at the bottom of the windshield. The mechanic also stated that there was an unknown recall for the failure; however, the VIN was not included. The contact stated that the cracks had expanded vertically on both sides of the windshield, obstructing the driver's vision. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 13,000.
The wind shields on these vehicles are cracking in abundance. My Bronco wind shield cracked on the passenger side from the edge across the window. No rock hit it. I just came out one morning and it was cracked. I've read many complaints on line from owners having this problem. Now you can't get new wind shields because there have been so many issues, they are on back order. I tried to contact Ford but they referred me to you. I do not believe this is normal.
- Santa Fe, NM, USA
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- State College, PA, USA