This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple intermittent occurrences of the following- Transmission: Shifts very rough 30-50mph. Excessively noisy. Far worse when weather is cold. Does not respond sometimes when pressing the accelerator. Feels as if the pedal is pushed and the car does nothing. Pulling back your foot and pressing again it goes. Noticed this trying to merge into traffic from a stop, pressing pedal to pass slower traffic at highway speeds. Have had two different Ford dealers look at the problem, neither has been able to diagnose an issue. Have an appointment with Ford dealer to evaluate again (third time) 2nd week of February due to dealer service dept schedule. Have been told to expect to leave the vehicle with them for 3-5 days for diagnosis. Have offered to take service mgr on test drive to show issue but not able to link schedules yet. Dealers have stated they cannot find an issue and have updated transmission software. Does not fix the issue. Electrical/body: Numerous problems with the following: Plugged in phone drops Apple CarPlay regularly or does not always recognize phone. (latest OS from Apple on both devices). Convenience features like seat memory, keyless entry (touch the door handle with key on you, door unlocks) intermittently not working. Rear hatch keyless entry has not worked in almost a year. Stereo system doesn't always display proper data in cluster, on radio screen. Does not always respond to steering wheel channel change button. Ford has updated software multiple times and above (except rear hatch) will work for a while then problems will start back up again. Vehicle has almost 30K miles and was purchased brand new in July 2023. Factory warranty expires at 36K and I do not want to be stuck with an extremely expensive repair if the transmission does go up after the warranty expires.
The hood flew up and shattered windshield while driving. It was never popped or unlocked. This car only has 1000 miles on it. A warning went on seconds before it happened.
- Calabasas, CA, USA
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- Catonsville, MD, USA