fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,183 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford C-Max Energi steering problems

steering problem

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2013 Ford C-Max Energi Owner Comments

problem #2

Jul 012014

C-Max Energi 4-cyl

  • 22,854 miles


Backing out of driveway and power steering failed. Warning light went on. I stopped driving immediately and called local Ford dealer service. They suggested restarting the car to see if steering resumed and it did. They offered a free tow which I declined when I saw I had non power steering if needed. Dealer close by and I drove at very low speed. Three days later the car repair was completed (July 4th weekend). The work on the invoice was "trace and replace power steering gear set alignment with part# 1 cv6Z*3504 gear asy - steering. Car seems fine and we were advised of an upcoming power steering recall in which we need to participate. Hats off to genesee valley Ford in avon NY for taking this very seriously and giving us such prompt service plus a loaner.

- Geneseo, NY, USA

problem #1

Jan 222014

C-Max Energi 4-cyl

  • 1,512 miles
The contact owns a 2013 Ford C-max energi. The contact stated that the power steering failed while traveling various speeds. The failure was recurring. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 1,512.

- Watertown, WI, USA

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