This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake pedal was depressed but the vehicle did not slow down. The driver applied the pedal harder but the brakes did not engage totally and the vehicle experienced extended stopping distance. The vehicle was taken to the dealer who determined that the brake rotors were pitted and rusted and the brake pads were worn. The power steering gear box leaked.
The brakes grab or pull left or right every now and then-mostly when its raining, has rained recently or is humid.twice it pulled me on the shoulder-on the gravel---several times into the next lane --usually just momenterally -twice the van didn't stop--the first time I drove onto the shoulder to miss other cars --the second time I went through a red light--it pulled momenterrally to the right then the brake pedal kept bouncing--I kept hard pressure on the brake --stopped 25-30 yards past the red light---pulled left then right then stopped normally. I pulled into larry byards auto repair shop--larry drove 1/2 mile up the road & back --brakes acted normal..I have not driven the van since(Dec/20/01)then --I'm afraid to--I'm a bilateral amputee(lost both legs in an airplane crash) and also a lot of my co-ordination..I have 6 documented repair attempts or requests and a "last chance to repair "letter to Ford Motor Co.for the "lemon law" but the brakes are still not fixed and the van is sitting---who would be liable if I drove the van and something happened "?" I want Ford to take the van back --its dangerous !!! thanks for listening, esko alholinna.
Brakes have failed before but were checked by dealer on several occasions dealer said there was nothing wrong even though brake lite had come on and pedal went to floor we have lost confidence with the dealers service shop as took vehicle in in the am with defective seat belt were told by dealer there was nothing wrong with belt yet a different dealer within 2 hours said the belt was defective and needed to be replaced the transmission had a problem and the dealer said no problem different dealer then rebuilt trans due to burnt overdrive dealer does not admit to any minor problems only interested in major problem
Brakes have failed before but were checked by dealer on several occasions dealer said there was nothing wrong even though brake lite had come on and pedal went to floor we have lost confidence with the dealers service shop as took vehicle in in the am with defective seat belt were told by dealer there was nothing wrong with belt yet a different dealer within 2 hours said the belt was defective and needed to be replaced the transmission had a problem and the dealer said no problem different dealer then rebuilt trans due to burnt overdrive dealer does not admit to any minor problems only interested in major problem
When brakes are applied driver is not able to turn steering wheel. Dealer has attempted to repair vehicle on several occasions. Transmission leaks and rear heater failed. Window coverings are falling apart, drivers door malfunctions and the stereo system is defective.
- San Fransico, CA, USA
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- Solon, OH, USA