This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford E-250. The contact stated that there was a knocking noise coming from underneath the hood of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure and the contact was informed that the repair was not covered under a recall or warranty. The approximate failure mileage was 200,000.
On November 27, 2019 I was driving back to my office after completion of a chimney job when my motor went with only 73,660. I then had to have my vehicle towed and that's when my mechanic pulled the valve covers and discovered a broken valve spring that had caused it to drop the valve into the piston which then caused the coolant and oil to mix. In return, this caused a catastrophic failure to the engine. At that point the engine was pulled. It was also noted that the side of the engine block was cracked and bent the oil pan. Upon cleaning the intake manifold gasket surfaces he found that due to a positive crankcase from the valve damaging the piston that the intake was full of oil coolant mixture as well as pieces of metal from the piston shattering.
A D V E R T I S E M E N T S
- Standford, CT, USA