This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford E 350. The contact stated that the vehicle would lose power and prevent him from accelerating. The vehicle was taken to a private mechanic who informed the contact that the fuel tank was delaminating and causing the fuel pump to fail. As a result, the fuel tank and transfer pump would need to be replaced. No repairs were performed. The manufacturer was made aware of the failure but did not offer any assistance. The current mileage was 190,000 and the failure mileage was 189,500. The VIN was unavailable.
Failure of fuel vapor valve assembly part #F65Z*9B593. Gas vapors build up in tank and are released under pressure when gas cap removed for refueling. Vehicle operates normally with no warning light for at least 30 days or more before check engine light comes on. I think it is fair to say under the correct conditions these vapors could ignite at gas pump when refueling. I have complete records of letters, phone calls and visits to Ford dealership, also defective valve was sent to Ford Motor Company and returned to me with a letter saying in part "returning part as we do not have facilities for inspecting or evaluation" I was also informed my request with service manager at gator Ford to meet with myself and rep. From Ford is not possible. I am original owner and vehicle has low mileage and well maintained. Parts letters and any other information you may need to investigate this matter will be provided from me at your request. Cordially yours, daniel trzaska
- Tampa, FL, USA
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- Ashville, NC, USA