This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford E-350 equipped with B.F. goodrich tires, size: Lt 225/75R16. While driving at an unknown speed, the vehicle began to bounce violently. The contact pulled the vehicle over and discovered that the rear driver side tire tread had separated and noticed a blister in the tire. The vehicle was taken to the dealer where it was confirmed that the tread had separated and the tire needed to be replaced. The tire was replaced. The contact mentioned that the rear passenger side tire was replaced approximately ten months ago due to the same failure. The manufacturer was notified of the failures. The approximate vehicle failure mileage was 100,000 and the tire failure mileage was unknown.
The contact owns a 2011 Ford E-350. The contact received a recall notice for NHTSA campaign number: 13T012000 (tires); however, the part needed for the repair was unavailable. The manufacturer was notified of the delay. The contact had not experienced a failure.
Consumer writes in regards to dealership decided not to honor tire recall. All 6 tires were inspected and found to be a part of the recall. The consumer was advised to try another establishment. However, the retailer stated they were a small business, and could not afford to honor the recall. The consumer decided to pay cash for the tires.
Consumer writes in regards to vehicle tires recall notice and seeks correct reimbursement. The consumer stated all 4 of the tires failed, before he received the recall. Michelin sent him a check for $ $139.90. The consumer stated the reimbursement was insufficient.
- Glendale, AZ, USA
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- Palmetto, GA, USA