This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford EcoSport. The contact stated that while opening and closing the front driver-??s side door there was an abnormal clicking sound coming from the door. The vehicle was taken to an independent mechanic who informed the contact that there was a major crack in the door. The contact was informed by the mechanic that if the door was not replaced, the door would eventually detach from the vehicle. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 36,000.
- Fairbury, NE, USA
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- Fairbury, NE, USA