10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
144,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Ford Excursion accessories - interior problems

accessories - interior problem

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2000 Ford Excursion Owner Comments

problem #6

Feb 112018

Excursion

  • 227,000 miles

A D V E R T I S E M E N T S

The front right seat occupant had used the seat heater. The next day, the seat cover and cushion was burned through. The vehicle was parked in the driveway at home. Apparently the heating element caught fire.

- Reno, NV, USA

problem #5

Jan 022018

Excursion

  • 292,000 miles
Front passenger seat caught fire and burned a hole in the seat with my daughter seated in it while we were driving.

- Mount Juliet, TN, USA

problem #4

Dec 102015

Excursion

  • 200,000 miles
Turned on my heated drivers seat as I left my driveway, shortly after I smelled something burning. Pulled into store parking lot, turned Excursion off, got out, thinking it was something in the engine or brakes. Didn't find anything. Finished my day, arrived home and notice a blackish brown area on drivers seat. Further inspection was that the seat had a burnt area. Thank goodness when I pulled into the parking lot earlier that I turned the Excursion off thus disengaging the heat seat. Otherwise I feel the Excursion would have caught on fire.

- Lothian, MD, USA

problem #3

Apr 012010

Excursion

  • 150,000 miles

A D V E R T I S E M E N T S

The passenger seat warmer started turning off and on at its own will. Eventually the set got so hot it started smoldering. Upon pulling the leather back we found the foam material to be burning away. Took an extinguisher to put fire out. Have removed fuse so future occurrences don't happen.

- Charleston, SC, USA

problem #2

Sep 102000

Excursion

  • Automatic transmission
  • miles
Seat tracks for seat to be moved back and forth are excessively sharp and unprotected. Two people have been injured.

- Parkland, FL, USA

problem #1

Sep 012000

Excursion 4WD Diesel

  • miles
Middle seat after laying down to carry cargo will not lock into place and seat slams into back of front seats and console, seat belt smashed passengers when seat projects forward at a high rate of speed

- Greeley, CO, USA

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