This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While freeway driving tire separated from sidewall of rim. When I took to dealer the assistant service manager refused to help us. Said it was not a recall so he would not warrenty. Damaged rim also. (tiresize: /75R16)
These oem tires are extremely dangerous, I have had 2 sidewalls blowouts with no warning in my first 6 months of ownership. These tires must be recalled before there are more injuries and/or fatalities. I replaced the tires and have the oem tires in my garage to return to Firestone. They have refused to help me as they have not been recalled yet. Firestone continues to blame the consumer for these failures and that is not the case, these tires are very dangerous and can fail at any time. (tiresize: P265/75R16)
Raised white letters on sidewall had started to crack down through rubber. Tread was peeling away from left front passenger tire. Left front had lost a large chunk of tread. Had contacted dealership, and was informed by mechanic that tire needed to be inspected before replacing it. Contacted a local mechanic who had ordered replacement tires for vehicle.
All four orginal equipment Firestone, steel tex tires, size rt265R7516, dot#N/a with 25,000 miles are splitting 8 to 10 places on each tire. Dealer has been made aware of problem. Consumer states sidewalls are literally coming apart and the inner cores bulge out the sides through the splits, tires were manufactured in Canada.
Consumer noticed while returning from a road trip that sidewalls of all 4 tires have razor blade like markings.T Firestone will replace them at $75 a tire. Ford dealer will replace tires if consumer agreed to split the cost. Consumer has a 2000, Ford, Excursion with orginal tires, size lt26575R16 with 30,000 miles. Consumer states that cracks in tires go all the way around the tire and are very deep in the sidewall, dot numbers vnw8, Firestone steeltex R4S.
The sidewall separated completly. The tires are in good shape with only 30,000 miles on them. It separated tonight (3-31-01) at 8:30 pm while traveling 60 mph. The car had four adults and two children in it. No one was hurt. There does not seem to be any puncture that could have caused the tire to lose air. I am wondering if this is the same problem the expolorer had? (tiresize: Lt26575R16)( dot number: Tire size: Lt26575R16 )
PE00 020 ; all four tires' tread separated from vehicle. Tire was Firestone lt, 26575R16, steeltex, R4S #dot vnw81xy150. There were no injuries. Sidewall was deeply cracked all around tire that finger tip could penetrate tire.
3 small "punctures" appeared starting at sidewall, radiating out toward tread. No evidence of exterior damage is visible, nor was there any road debris encountered during travel at time punctures happened and air began leaking out of tire. (dot number: Vnw81xy tiresize: Lt26575R16)
Found a one inch crack in the sidewall on the right rear tire. Further investigation found that the lettering on all of the tires was peeling off. (tiresize: 265/75 R16)( dot number: Tire size: 265/75 R16 )
A D V E R T I S E M E N T S
- Murrieta, CA, USA