10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Ford Excursion accessories - exterior problems

accessories - exterior problem

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2001 Ford Excursion Owner Comments

problem #1

May 022005

Excursion

  • miles

A D V E R T I S E M E N T S

The 2002 Ford Excursion that I have been using for transportation has a serious design defect in the rear hatch/rear door system, if either of the two bottom doors is shut after the top hatch has been lowered, the rear window shatters and the entire window (pobably weighing 50-60 lbs.) abruptly comes crashing to the ground. This happened to myself and to my family members with very little pressure being applied in shutting the door. First, this design defect should not exist, second there should, at the very least, be a very visible warning sticker on the window or the door assembly to advise anyone who might be using it of the serious potential for extreme bodily injury or even death if this window were to fall on a child or on an extremity causing serious vascular damage or even amputation.this is a very serious design defect that needs immediate attention and correction before someone else gets seriously injured or killed.

- Long Beach, CA, USA

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