This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Excursion. The contact stated that while the vehicle was parked and unattended, the vehicle caught fire without warning. There were no reported injuries, police report or air bag deployment. The fire department and city employees extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 135,000.
Traveling at 65mph when right side rear tire sidewall blewout causing the vehicle to swerve. Managed to slow down and proceeded to stop on the shoulder of the highway. Sidewall completely disentegrated. Tread still intact. Local Firestone retailer ruled out road hazard and confirmed sidewall failure, suggested pro rating tire for replacement but later advised against replacement due to the damage sustained to the vehicle as a result of the blowout. Refered me to Firestone technical services for damage claim. (dot number: Vnw81X0510 tiresize: 265/75R/16)
- Fontana, CA, USA
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- Golden Valley, AZ, USA