This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Excursion. The contact was driving approximately 65 mph when the windshield wipers began to shut on and off intermittently. The manufacturer was contacted in regards to NHTSA campaign id number: 01V258000 (visibility: Windshield wiper/washer: Motor) but the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 130,000.
I have a 2001 Excursion and the driver's side seat belt pops free by it's self several times during a couple of hours of driving. Dealer said it wasn't covered. I also had the windows & door locks stop working back in 2006. It needed a new GEM module and some fuse panel work (due to a leak in the windshield seal from the factory). I finally saved up enough money to get everything fixed-- roughly $1100. The rep. From the window company said he has seen several like this himself.
- Thurmont, MD, USA
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- Cleveland, TX, USA