really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Excursion fuel system problems

fuel system problem

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2002 Ford Excursion Owner Comments

problem #1

Mar 242012

Excursion 8-cyl Diesel

  • miles


Engine performance suddenly became erratic and very rough running. Immediately turned around and went home/ had towed to Ford dealer. Dealership ran $250 diagnostic test but came back clean. I was directed to change engine oil as air might have gotten into the fuel injection lubing system along with changing the fuel filter. On performance of fuel filter replacement, technician directed my attention to what appeared to be small pieces of metal trapped in and on top of filter element. Mechanic said this is very common problem with metal the result of delamination of the inner lining of the fuel tank in Ford diesels. Internet research reveals many many complaints to both Ford and NHTSA over this issue. This creates a very dangerous situation due to loss of power steering, brakes, and trailer brakes which could easily result in loss of lives. I have complained to Ford and my complaint has been duly noted and registered.

- Alexandria, VA, USA

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