This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 6/5/2013, I was driving on freeway at approx. 70mph and tread separated from rt. Rear tire causing vehicle to swerve into adjacent lane. Damage to quarter panel and running board. This is the second tire failure in the past 45 days.the tires are bfgoodrich 265/75R/16 commercial ta load range E. the four new tires were installed on 2/28/2011 and have approx. 14,300 miles of wear at time of failure. The other tire (left front) failed on 4/19/2013. Because of strong front end vibration, I inspected the front tires. I found that it was out of round due to belt separation. The dealer replaced this tire also.
While driving on I-84 East bound, between the dalles and pendleton Oregon, our 2002 Ford Excursion experienced a tire tread separation on the right rear. We experienced a recurring popping sound just prior to the tread separation. We were pulling a light trailer. Tread separated but tire remained inflated. I was able to see the tread leave the tire in my right mirror as it happened. We were traveling up hill at the time so speed was approximately 63mph. Dry roads and 93 degrees.
I am the original owner of a 2002 Ford Excursion that is equipped with the Firestone steeltex A/T tires lt 265/75R16 119/116R load range D; with about 60K miles. On Friday night I experienced a tire blowout while operating at highway speeds (55 mph). It appears that the tread separated from the tire. In checking the web sights this evening there appears to have been a "safety improvement" for this tire. I have yet to receive it. Who can address my issues of replacing my tires and or repairing the damage.
Consumer received a recall letter regarding Firestone steel tex radial tires, LT265/75R16 load range D. prior to receiving the recall letter consumer replaced one of the tires. Manufacturer won't honor the expenses consumer paid to replace the tire.
- Matawan, NJ, USA
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While driving 30 mph the consumer lost control of the vehicle and ended up in a ditch. The consumer stated that the vehicles tires lose air prematurely. The cause has yet to be determined. Please provide any additional information.
The dealership replaced the front and rear tires, manufacturer and consumer split the cost of the tires. One year later consumer received a recall letter, on Firestone, steeltex A/T, 265/75R16, but manufacturer refused to reimburse the money that he already paid about a year ago.
Ford and Firestone are refusing to honor vehicle recall. The manufacturer says the consumer's truck is not part of the recall. Consumer has the steel tex R4sii LT265 load range D original equipment.
My daughter drives a 2002 Ford Excursion and with very low miles the wear of the tires is unacceptable. They are wearing fast and uneven and make noise. Please look into these tires because she travels with my precious grandchildren daily. She has twins that are 2 years old and another son that is 3 that all ride in car seats. Thank you.
Firestone steeltex tires for 2002 Ford Excursion recalled. Consumer had already replaced two of the tires with Michelin. Ford dealer says replace all 5 tires including Michelin with proposed B. F. goodrich or no tires replaced. Consumer prefers keeping Michelin tires. No compensation offered. Consumer experienced a blow out with Firestone steeltex on previous model Excursion (2000) and filed complaint and did not recieve any response. Ford should allow me to replace the 3 defective tires, under the recall, and keep the replaced tires, in fact, consumer should be reimbursed.
The consumer noticed a vibration while driving. The front driver's side tire exploded like it was over pressured. The vehicle was thrown across another traffic lane, spun backwards and left the road sideways into the median. The vehicle did not roll but received extensive damage.
Freeway driving at 65 mph when no apparent reason rear left tire blowout. Further investagation found the tire had sidewall peeled away and the tread was wrapped around the axle. Not before doing damage to rear quarter panel and parking brake cable. Full tread separation.
At 5 mph noticed that the back end of 2002 Excursion was woobling. Found the tire had ballooned on the inside sidewall and tread. Ford replaced with same model tire.
A D V E R T I S E M E N T S
- Peoria, AZ, USA