really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
6,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Excursion wheels / hubs problems

wheels / hubs problem

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2003 Ford Excursion Owner Comments

problem #5

Jul 122010


  • 12,000 miles


The contact owns a 2003 Ford Excursion with copper replacement tires, model discovery ht 265/70R/16. While driving at 65 mph, the casing fractured from the rear passenger side tire. The tire was replaced. One year later, the exact same failure occurred on the driver side tire where the contact was involved in a crash. The vehicle was flipped once, proceeded to crash into a tree and then landed upright. One passenger sustained minor injuries. A police report was available. The manufacturer was contacted and requested to further inspect the tires. The failure mileage was approximately 12,000.

- Watram, NC, USA

problem #4

Aug 112003

Excursion 8-cyl

  • Automatic transmission
  • 20,000 miles
The contact owns a 2003 Ford Excursion. The vehicle has Michelin ltx M/S tires, size 265/75/R16. When the contact purchased the vehicle, he noticed that the tires were Firestone tires. They were not the correct tires he originally ordered. The contact informed the dealer of the incorrect tires and was given brand new replacement tires, which where Michelin class C's. while driving at any speed, the vehicle would sway from side to side. He noticed that the walls on the tires were cracking. The vehicle was taken to the dealer and they stated that due to the thickness of the threads, the tires would wobble. Once the threading began to wear, the vehicle would stop wobbling. However, the vehicle continued to sway from side to side. The vehicle was then taken to a local repair shop and inspected by a technician, who determined that the failure was due to the incorrect grade for the weight of the vehicle. The tires should have been a class E (load range 5,250) instead of a class C (load range 2,270). The tires were replaced with Michelin class E tires at the cost of $907.45. The contact called the Ford manufacturer and filed a report. He called back to follow up with the manufacturer and was informed that no compensation would be provided and was not given an explanation. The dot information was unavailable. The failure mileage was 20,000 and current mileage was 60,000. Updated 06/09/09 updated 06/10/09.

- Key West , FL, USA

problem #3

Dec 012004

Excursion 8-cyl

  • miles
Recall campaign, defective Firestone tires. The replacement tires have not come in for the Ford.

- King Of Prussia, PA, USA

problem #2

Apr 202004

Excursion 8-cyl Diesel

  • Automatic transmission
  • miles
I spoke to Ford & Firestone about the voluntary safety campaign. When I spoke to Ford on the first occassion, I was told that the original tire size on my Excursion was LT265/75R16. I was also told that the replacement affected the "D" load range tires. I spoke with Firestone and they instructed me to contact one of the Firestone corporate stores and visit the store to get the tires replaced. I proceed to the store, Firestone employee orders the tires. The tires come in for installation. I visit the store to have the tires installed, and they tell me that this exact tire is not part of the safety program. Ford explained to me that an "E" load range tire is what is being replaced in the safety program. An "E" load range tire is a 10 ply tire. A "D" load range tire is an 8 ply tire. If Firestone is replacing the other steeltex radial "D" load range tires with an "E" load range, how is it possibly safe for me to have a "D" load range tire on a heavier truck that has a diesel motor" my exact tire is a steeltex radial R4S LT265/75R16 and it has a "D" load range. If the other "D" load range tires are unsafe because they are the wrong load range, why are my exact tires not being replaced? I do not want to have a crash, fire, fatality, or tire failure because the incorrect tire is on my truck. I want to know what capacities a "D" load range tire covers with the truck's gross vehicle weight and the truck's gross vehicle weight when towing the maximum capacity. I do tow a heavy boat and I want to be assured that I have the right tires on the truck. If Ford or Firestone put incorrect tires on the truck that are a safety hazard, I want the proper tires replaced by Ford or Firestone and installed on my truck. Will you provide answers to the above questions and concerns via E-mail or in writing to the address or E-mail address included" thank you for your help in investigating this matter. Monte brackett.

- Oak Ridge, NC, USA

problem #1

Mar 172003

(reported on)


  • miles
The Firestone tires installed on the vehicle were the incorrect ply. The vehicle had 8 ply, when they should had been E 10 ply.

- Ripon, CA, USA

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