This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Expedition. The contact stated while driving 45 MPH, the engine was misfiring, and the contact smelled a burning odor inside the vehicle. The check engine warning light was illuminated. The contact was able to drive to his residence. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic on five occasions where it was diagnosed that water was leaking into the ignition coil. The independent mechanic installed silicon around the boot to prevent water from leaking into the coils; however, the failure persisted. The dealer was notified of the failure and informed the contact it was not a known failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 196,000.
- Toledo, WA, USA
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- Toledo, WA, USA